Collections Late Stage Manager
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Job Location:
Monthly Salary:
Posted on:
19 days ago
Vacancies:
1 Vacancy
Job Summary
At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.
Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.
About the team and the role
As part of eBays European Collections organization youll play a key role in driving financial performance and setting a high operational standard across our Europe & HIPO vendor network. Youll lead regional strategy execution strengthen vendor performance and ensure thorough compliance in a constantly evolving regulatory landscape. Working within a globally distributed team this role partners closely with Legal Risk Finance and our APAC collections leaders to deliver consistent customer and business outcomes. This position reports into the regional manager and offers the opportunity to shape how eBay recovers value across multiple markets.
What you will accomplish:
Lead the day-to-day operations of our Europe & HIPO vendor collaborators ensuring strong delivery against liquidation cure rate and customer experience targets.
Translate global recovery goals into tailored regional strategies while expanding coverage into new European markets.
Supervise governance and compliance ensuring adherence to GDPR and local collections regulations in partnership with Legal and Risk teams.
Identify root-cause performance issues through weekly reviews and drive sustainable improvements via monthly and quarterly business reviews.
Partner closely with global colleagues in APAC to share standard processes and maintain cross-regional coverage and alignment.
Influence long-term transformation through data-driven insights process optimizations and advocacy for modern tools such as AI and automation.
What you will bring:
5 years of experience in vendor management collections or financial operations ideally across European and/or HIPO markets.
Strong knowledge of European regulatory frameworks affecting collections operations (e.g. GDPR consumer protection regulations).
High analytical proficiency with experience using BI tools (Tableau preferred) to interpret large datasets and support decision-making.
Excellent communication skills with the ability to convert complex regional insights into clear narratives for leadership and partners.
Proven track record to work independently across multiple time zones while navigating diverse cultural and operational environments.
Fluency in English required; proficiency in additional European languages (e.g. German French Italian Spanish) is a plus.
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Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
Founded in 1995 in San Jose, Calif., eBay (NASDAQ: EBAY) is where the world goes to shop, sell and give. Whether you’re buying new or used, common or luxurious, trendy or rare – if it exists in the world, it’s probably for sale on eBay. Our great value and unique selection help every ... View more
