Shelter Support Worker

Yellowknife - Canada

Monthly Salary: $ 24 - 25

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

Who We Are

For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose Summary:

Under the direction of the Community Services Supervisor the employee provides resident support services on-site supervision and security for the NWT Resource Centre.

Accountabilities:

Assists with completion of initial/ongoing assessment for each client:

Providing supervisor with client admission information
Observing reporting and recording client behaviour
Informing supervisor of any significant changes in clients condition
Orienting the client to the facility
Completing concise reliable documentation of clients presenting condition and other pertinent factors
Completes daily standard documentation: assessment forms client records (progress notes) communication book and other relevant client reports.
Enters HIFIS
Client Referrals Hospital; RCMP

Provides basic supportive care to clients:

provides needed personal hygiene items.
supports and reinforces case management decisions and direction.
conducts general building security checks.
provides appropriate crisis intervention.
communicates a non-judgemental attitude towards clients.
supports coaches and encourages clients
provides food services
participates in shift reporting
attends and participates in staff meetings
provides concise and pertinent information about client status.
helps in daily planning and implementation of client support care.
treats team members respectfully
works within the framework of the core values
Performs housekeeping duties
Aids other areas within the NWT Resource Centre as required

Working Conditions:

This is a casual position and there is no guarantee of hours either per shift or per month as hours of work are variable and will be determined by The Salvation Army in its sole discretion flexibility in scheduling is required. Shifts may include but are not limited to split shifts on-call evenings or weekends.
The work environment can be fast paced and demanding. The need to be constantly aware of the environment and the movements and attitudes of the individual clients can be stressful. There is a potential to work with aggressive high-risk clients in this position
There will be general housekeeping tasks required of the RCSW (sweeping mopping dishwashing laundry etc.)

Education and Experience Qualifications:

Education Qualifications and Certifications:

Conflict Resolution

First Aid

Verbal Judo and/or NVCI

Suicide Intervention

WHMIS

High School Graduate

Post-Secondary Education or related experience in Social Services

Clear Criminal Record Check

Note: Alternative combinations of education and experience may be considered.

Skills and Capabilities:

Ability to work within the mandate of and embrace the mission of The Salvation Army
Effective interpersonal communication and interactive skills with individuals experiencing chronic mental health issues effects of intoxication and other behavioural issues.
The ability to respond appropriately decisively and effectively in crisis situations and in a stressful environment
Effective communication in English both written and oral
Effective assessment observation and recording skills
Implement policy and procedures
Ability to work within a teamwork structure though will be required to work alone
Effective interviewing skills
Understanding of: Aboriginal and Inuit Cultures: Addictions: Mental Health and other social issues
Computer skills are required

The successful incumbent will be required to complete/provide:

Valid Vulnerable Sector Screening
Valid First Aid certificate
WHMIS
The Salvation Army on-line certification for abuse prevention
Clear internal abuse registry check
Participate in mandatory yearly training

Compensation:

The target hiring range for this position is $24.70 to $25.66 with a maximum of $26.61.

Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.

Who We AreFor more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people exp...