Field Custom Services Manager

Best Buy

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profile Job Location:

Saint Paul, MN - USA

profile Monthly Salary: Not Disclosed
Posted on: 6 days ago
Vacancies: 1 Vacancy

Job Summary

As a Field Custom Services Manager youll oversee custom installation teams in your designated region. Youll work across Best Buy teams to build thorough custom services sales knowledge and execution. Youll lead a team of project managers and build a strong employee culture that leads to favorable customer and business results.

This role covers the MN WI IL MO ND OK AK NE KS SD regions. You will need to reside in within MN WI IL MO OK however we prefer talent located in either Minnesota or Illinois.

This role is hybrid which means you will be required to work some days on-site at a Best Buy location and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.

Up to 50% Overnight Travel

What youll do
  • Lead your team to meet operational goals P&L budgets and strategic alignment standards
  • Build and maintain an exceptional team culture centered around engagement and belonging
  • Coach leaders to drive talent development performance and employee experience
  • Ensure the regional custom installation team is up to date with all required fundamentals and continued training for their applicable roles
  • Conduct store visits in partnership with other leaders to ensure fulfillment strategies are executed and warehouse safety standards are met
  • Meet with the Operations Assistant Manager to receive feedback on operational gaps and put plans in place to improve outcomes
  • Overnight travel as needed.
Basic qualifications
  • 4 years of retail logistics operational warehouse inventory or customer service experience
  • 3 years of experience as a supervisor or manager
  • 3 years of experience managing and reviewing operational expenses and revenue
Preferred qualifications
  • Multi-unit management experience
  • Experience working in custom integration project management construction or related field
  • Experience managing a remote workforce
  • Bachelors degree in operations management distribution logistics business or related field
Whats in it for you

Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it especially key moments in your life.

Our benefits include:
  • Competitive pay
  • Generous employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
About us

As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.


Required Experience:

Manager

As a Field Custom Services Manager youll oversee custom installation teams in your designated region. Youll work across Best Buy teams to build thorough custom services sales knowledge and execution. Youll lead a team of project managers and build a strong employee culture that leads to favorable cu...
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Key Skills

  • Electro Mechanical
  • Instrument Maintenance
  • Adobe Dreamweaver
  • Document Control Management
  • E-Commerce

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