Lead Instructor

Minimum Qualifications:

Skills:

• Excellent communication (oral and written) interpersonal and team-building skills
• Passionate about students succeeding.
• Organizational skills with the ability to successfully implement activities and initiatives through effective communication and follow through.
• Ability to continuously maintain a positive customer service focus.
• Results-oriented with strong follow through
• Always maintains integrity
• Adheres to Core Values Accountability Integrity Growth Service and Communication

Student Retention and Satisfaction

• Completion - All programs exceed the minimum accreditation (NACCAS 50 % or COE 60%) benchmark completion annually.
• Employment Inspire students to complete program and take state board exams to ensure all programs exceed a minimum of 70% of graduates employed.
• Exam Pass Rate (Licensure) as applicable All programs exceed a minimum of 70% exam pass rate annually with 90% of graduates successfully passing exams.
• Quality Graduates - Ensure graduates are career minded and career ready to achieve placement goals in all program.
• Support communicate and model the concepts taught in the curriculum to ensure students are embracing the processes that will aid them in their future success at Milan their career and professional life.
• Student Satisfaction Ensure students are receiving a quality education that inspires them to complete become licensed and employed
• Welcome to Milan Orientation and other orientations Conduct orientations with enthusiasm excitement and passion following the company guidelines.
• Coach and Develop Students follow up with students regarding Satisfactory Academic Progress (SAP) Academic Plans and other progress opportunities mediate between students as needed advise students in crisis situations inspire and encourage students provide student services and resources available in the community to support student retention and ensure students have the tools to succeed.
• Proactively monitor student attendance and coach students who fall below 70% attendance.
• Coach and advise students regarding Milans Professional Expectations to develop students to become career focused from day one by focusing on their habits attitudes and beliefs that lead students to successful careers.
• Student Events Organize and execute Guest Speakers Student Appreciation events and Celebration of Success activities monthly within budget guidelines; organize and execute graduation and other special events.
• Cosmetology related programs - Schedule and follow through with Student Salon Activities/ Demonstrations/ Student engagement ensure weekly engagement is occurring with demonstrations/ activities/ incentives.
• Facility Ensure the classrooms hallways restrooms and breakrooms are clean and customer -friendly and report any out of compliance concerns.
• Resolve student requests/concerns within 24-48 hours.
• Support reinstated students upon return so that the student is successfully integrated back into his/her education.
• Leave of Absences (LOA) provide guidance to students when LOAs are necessary and ensure returning LOA students successfully integrate back into education

Administrative Responsibilities

Judgment Use excellent judgment in carrying out all responsibilities.

Communication Partner with Campus Director and Education Leader regarding student issues and concerns. Cooperate with all departments to ensure transparency and effective communication.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position the employee is required to sit (10%); walk and stand (90%); significant fine finger dexterity; reach with hands and arms climb stairs; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision distance vision peripheral vision depth perception and the ability to adjust focus.

Supervisory Responsibilities

NONE