Business Change Director (US)

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Job Description:

Business Change Director

Location: This role requires associates to be in-office 3 days per week fostering collaboration and connectivity while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment unless an accommodation is granted as required by law.

Work schedule:Monday-Friday 8 - 5 pm EST.

Federal Employee Program - FEP a proud member of the Elevance Health Inc. family of companies it is a powerful combination and the foundation upon which we are creating greater access to care for our members greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.

The Business Change Director is responsible for working with management to identify and implement varied projects programs and plans that support achievement of business unit and enterprise goals.

How you will make an Impact:

• May specialize in one area of organization effectiveness (planning project portfolio or culture/change) or be assigned to directly support a business unit and ensures activities are aligned with corporate strategy.

• Identifies potential issues project change and scope data.

• Leads efforts to identify best practices. Identifies impacted parties business partners and resources required.

• Develops and designs processes and systems that support business needs. Designs methods for integrating functions and processes.

• Conducts cost/benefit analyses.

• Builds support for business change throughout the business unit.

• Provides process project and change management methodology coaching/consulting support to both local and enterprise wide initiatives.

• Leads the project prioritization and scheduling activities for the business unit.

• Provides expertise to the business areas in culture/change management activities.

• Provides expertise in process planning and portfolio management activities.

• Supports the execution of the operating plan.

Minimum Requirements:

• Requires a BA/BS in a related field and minimum of 10 years managing mid to large-scale change/project initiatives; or any combination of education and experience which would provide an equivalent background.

Preferred Skills Capabilities and Experiences:

• Stakeholder Engagement & Prioritization: Manage stakeholder intake prioritize project requests and collaborate with CHM teams to translate needs into actionable tasks.

• Strategic & Cross-Functional Alignment: Align roadmaps releases and reporting with organizational goals and facilitate strategic planning by addressing dependencies.

• Workflow & Process Improvement: Identify workflow inefficiencies implement improvements and manage enhancement backlogs for continuous refinement.

• Project & Release Management: Oversee project status tracking and coordinate monthly releases and dependencies providing regular updates to leadership.

• Defect & Systems Management: Conduct defect triage analysis and resolution while supporting system-related inquiries and issue coordination with IT.

• Communication & Training: Craft tailored communications and training materials translating technical changes into business impacts with a strategic communication calendar.

• Collaboration & Support: Promote inter-departmental collaboration to keep teams updated on changes attending global calls to manage impacts proactively.

• Reporting & Data Quality: Translate reporting needs into requirements and work with analytics to ensure data accuracy and validation.

• Pilot & ROI Management: Oversee pilot projects from start to end; develop decision support documents and validate ROI outcomes.

• Process Mapping & Change Management: Map workflows clarify roles and align training plans with process changes for effective adoption.

• UAT Oversight & Roadmap Management: Facilitate the UAT process and manage the CHM roadmap to maintain visibility and alignment with organizational leaders.

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Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes including those submitted to hiring managers are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy power our business outcomes and drive our shared success - for our consumers our associates our communities and our business.

We offer a range of market-competitive total rewards that include merit increases paid holidays Paid Time Off and incentive bonus programs (unless covered by a collective bargaining agreement) medical dental vision short and long term disability benefits 401(k) match stock purchase plan life insurance wellness programs and financial education resources to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager associates are required to work at an Elevance Health location at least once per week and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age citizenship status color creed disability ethnicity genetic information gender (including gender identity and gender expression) marital status national origin race religion sex sexual orientation veteran status or any other status or condition protected by applicable federal state or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws including but not limited to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.