Sales & Reservations Agent (Airbnb)

This is a remote position.

• 35 hours per week
  
• Friday to Tuesday 08:004:00 CET (Oslo/Madrid Time)
  
• With 1 hour unpaid break
  

We are a growing hospitality business committed to maximizing occupancy increasing direct reservations and providing memorable experiences for our guests. We compete directly with platforms like Airbnb and we require someone who can help us shift more traffic and bookings to our own channels.

We are seeking a proactive persuasive and results-driven Sales & Reservations Agent who can actively sell generate direct bookings and manage guest communications across multiple platforms.

This role requires someone skilled in sales digital marketing strategies and online conversion with the ability to compete effectively against third-party channels like Airbnb.

• Actively promote and sell our website direct booking channels and hospitality services.
  

• Convert inbound inquiries into confirmed reservations using persuasive communication and sales techniques.
  

• Implement digital strategies to improve direct booking conversion rates.
  

• Compete effectively with Airbnb and other OTAs by highlighting our unique value to potential guests.
  

• Manage direct booking inquiries via email phone chat and social channels.
  

• Ensure all properties maintain high occupancy levels through continuous sales effort.
  

• Prevent booking cancellations alterations or penaltiesespecially related to RBnBs policies and system workflows.
  

• Monitor existing reservations to ensure they remain confirmed and compliant with Airbnb/RBnB rules.
  

• Communicate professionally and persuasively with guests to resolve issues and secure bookings.
  

• Assist in executing digital strategies aimed at driving website traffic and booking conversions.
  

• Collaborate with the team to optimize direct booking funnels and guest engagement strategies.
  

• Represent the brand with strong communication professionalism and sales-focused interaction.
  

• Support ongoing marketing efforts through persuasive messaging and guest engagement.
  

• Proven sales experiencepreferably in hospitality reservations real estate or similar industries.
  

• Experience in digital marketing strategies online conversion techniques and direct sales funnels.
  

• Ability to sell actively not just manage reservations.
  

• Familiarity with Airbnb/RBnB systems policies and reservation management.
  

• Strong persuasive communication skillsthe ability to sell your position in any guest situation.
  

• High level of initiative confidence and resilience in achieving sales targets.
  

• Strong written and spoken communication skills (Spanish is an advantage if needed).
  

• Experience in hotel reservations property management vacation rentals or guest services.
  

• Knowledge of CRM or property management systems (PMS).
  

• Experience competing against OTAs for direct bookings.
  

Ideal Candidate Profile

• Persuasive confident communicator with a strong sales mentality.
  

• Results-driven and focused on achieving direct bookings and high occupancy.
  

• Strategic thinker with understanding of digital booking funnels and guest psychology.
  

• Adaptable proactive and capable of handling fast-paced sales-focused environments.
  

Independent Contractor Perks

• HMO Coverage for eligible locations
  
• Commissions
• Permanent work from home
  
• Immediate hiring