Overview:

The Food and Beverage (F&B) Administrative Assistant& General Manager Support provides critical administrative support to theF&B department and serves as a dedicated assistant to the General role ensures smooth and efficient operation of all dining and eventservices while managing high-level administrative tasks for the executiveoffice. The ideal candidate is a highly organized detail-oriented professionalwith strong communication skills discretion and a proactive approach tosupporting both departmental needs and executive priorities within thehospitality industry.

Key Responsibilities:

Executive Assistant Duties (Supporting the GeneralManager):

• Calendar and Schedule Management:Expertly manage the General Managers calendar including scheduling internal and external meetings appointments and travel arrangements proactively resolving conflicts.
• Correspondence and Communication:Handle confidential correspondence draft emails prepare reports and presentations and act as a professional gatekeeper and liaison for the GM with staff owners vendors and high-profile clients.
• Meeting Support:Coordinate executive and departmental meetings prepare agendas record and distribute meeting minutes and ensure all follow-up actions are tracked and completed.
• Confidential Information Handling:Exercise discretion and maintain the highest level of confidentiality when handling sensitive information including personnel records financial data and strategic planning details.
• Project Coordination:Assist the GM in tracking key strategic initiatives and projects across various departments ensuring deadlines are met and providing administrative support for project deliverables.

F&B Administrative Support:

• Administrative Tasks:Perform comprehensive secretarial duties including answering phones managing department correspondence and maintaining organized filing systems.
• Financial and Inventory Support:Process F&B invoices track expenses assist with accounts payable/receivable and support inventory management processes ensuring accuracy in data entry and billing.
• Departmental Coordination:Act as a primary liaison between F&B management kitchen staff service teams and other hotel/facility departments.
• Event and Menu Support:Assist the Events team with logistics prepare banquet event orders (BEOs) and design/format menus and promotional materials.

Essential Skills and Qualifications:

• Organizational & Time Management Skills:Exceptional ability to manage multiple tasks prioritize workloads effectively and meet tight deadlines in a fast-paced environment.
• Communication & Interpersonal Skills:Proficient in both verbal and written communication with a professional polished and courteous demeanor for interacting with all levels of staff vendors clients and executives.
• Computer Proficiency:Strong experience with Microsoft Office Suite (Word Excel Outlook PowerPoint) is required. Familiarity with hospitality-specific software (e.g. POS systems inventory management software) is highly desirable.
• Attention to Detail & Accuracy:Crucial for accuracy in all tasks especially data entry billing report preparation and executive-level communications.
• Discretion & Confidentiality:Proven ability to handle sensitive information with integrity and professionalism.
• Hospitality Knowledge:Familiarity with the operations terminology and culture of a food and beverage department restaurant or hotel setting.
• Problem-Solving:Proactive approach to identifying issues and finding effective solutions to ensure smooth daily operations and executive efficiency.

Education and Experience:

• High school diploma or equivalent required; an Associates or Bachelors degree in Hospitality Management or Business Administration is a plus.
• Proven experience in an administrative support role is required; previous experience within the hospitality industry is highly preferred.

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