Team Leader IT Infra

Role

REPORTS TO

Datacenter Operator

Manager/Senior Manager

BRIEF BACKGROUND

Hitachi Payment Services is a leading payment solutions provider in the country enabling its customers to grow by offering technology-led cash & digital payment solutions while building a robust payment infrastructure in the country driving financial empowerment and enabling social change. We cater to customers such as banks payment aggregators and fintech players who are ready to capture the emerging opportunities in this payments segment.

PURPOSE OF JOB

We require a Datacenter Operations Specialist to oversee the daily management and performance of our datacenter infrastructure ensuring system reliability security and disaster recovery across various platforms including Windows/Linux environments.

KEY RESPONSIBILITIES

• Manage Daily Operations Analyze Workflows and Set Priorities:Ensures smooth day-to-day operations optimizing team productivity and system performance by prioritizing tasks and managing workflows effectively.
• Collaborate with Users Management Vendors and Developers:Vital for understanding system requirements and addressing technical challenges ensuring alignment with business objectives and user needs.
• Implement and Manage Disaster Recovery and Security Procedures:Guarantees the integrity security and availability of critical data and systems minimizing the risk of data loss and system downtime.
• Schedule and Apply System Updates and Upgrades:Keeps systems up-to-date with the latest patches and upgrades enhancing security performance and overall system stability.
• Test and Modify Systems to Ensure Optimal Reliability:Ensures systems function smoothly and reliably preventing potential disruptions by identifying and resolving issues before they impact operations.
• Ensure Secure Network Access for Remote Users:Protects the network and sensitive data by enabling secure access for remote users ensuring compliance with security protocols.
• Stay Updated on Emerging Technologies:Helps keep the infrastructure relevant and competitive incorporating innovative solutions to improve efficiency and performance.

QUALIFICATION/KNOWLEDGE/SKILLS/EXPERIENCE

• Work Location: Airoli Navi Mumbai
• Qualification: Any academic degree or diploma
• Experience: 2-3 years of hands-on expertise in managing Windows Server environments with a focus on system administration and infrastructure optimization.
• Technical Skills: Windows Server (2012/2016/2019) DNS DHCP AD File/Print Servers IIS
• Server Hardware: RAID and storage setup.
• Tools & Strengths: Performance tuning monitoring backups and strong troubleshooting with clear documentation.
• Nice to have Familiar with antivirus tools datacentre ops and capacity planning.