DevOps Team Leader

At U.S. Bank were on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions enabling the communities we support to grow and succeed in the right ways all more confidently and more oftenthats what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life and each person is unique in their potential. A career with U.S. Bank gives you a wide ever-growing range of opportunities to discover what makes you thrive. Try new things learn new skills and discover what you excel atall from Day One.

Job Description

As DevOps Team Leader you will drive automation reliability and scalability across Opayos high-volume payment platforms. This role ensures seamless delivery of applications through Development Test and Production environments using modern Continuous Delivery practices.

Operating in a 24/7 mission-critical environment you will lead a team focused on maintaining system resilience accelerating deployments and enabling innovation.

Key Responsibilities

• Operational Excellence:

  • Maintain and support Opayo applications (Payments In/Out) using advanced monitoring tools and custom scripts.

  • Proactively detect troubleshoot and resolve issues to meet stringent SLAs.

• Technical Leadership:

  • Remain hands-on (approx. 80% technical) while guiding team priorities and workload.

  • Act as the primary technical escalation point and shape technology strategy.

  • Drive adoption of modern DevOps practices including Infrastructure as Code CI/CD pipelines and automated patching.

• Team Leadership & Development:

  • Set clear objectives review progress and manage performance.

  • Recruit mentor and upskill engineers to build a high-performing collaborative team.

  • Foster a culture of innovation inclusion and continuous improvement.

• Strategic Influence:

  • Partner with Development Infrastructure and Security teams to align DevOps initiatives with organisational goals.

  • Champion automation and modernisation to reduce risk and accelerate delivery.

Essential Skills & Experience

• Strong hands-on experience with scripting languages (e.g. Python Bash).

• Expertise in monitoring tools (e.g. Splunk Datadog).

• Proven experience with automation/configuration tools (Jenkins Gitlab and ArgoCD).

• Background in high-availability high-transaction production environments.

• Experience managing and developing technical teams.

Preferred:

• Knowledge of payment gateway technologies and compliance frameworks (e.g. PCI DSS).

Qualifications

• Degree in Computer Science or equivalent industry experience.

Key Metrics

• Maintain system uptime in line with SLAs.

• Ensure all releases follow defined CI/CD processes.

• Active participation in on-call rotation.

Stakeholders

• Operations Infrastructure Network and Database Teams

• Agile Development Teams

• Security Team

Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.

Visa Sponsorship

This position is not eligible for visa sponsorship.

If theres anything we can do to accommodate a disability during any portion of the application or hiring process please refer to ourdisability accommodations for applicants.

Benefits:

We offer an exciting fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

Posting may be closed earlier due to high volume of applicants.