Retail Store Admin Manager Umhlanga

Our client a leading national retail group is seeking experienced Store Admin Managers to oversee the financial and administrative operations of key high-traffic retail outlets across Umhlanga and surrounding areas. Each successful candidate will take responsibility for one key branch and multiple positions are available across the region

Key branches across Ballito Umhlanga and Umdloti

These roles are ideally suited to commercially minded professionals who thrive in a structured retail environment ensuring operational accuracy compliance and profitability. To be considered you must have at least 18 months of solid experience in the operational activities and behind-the-scenes administrative duties of a large busy retail environment

You will be responsible for leading a team of 1015 staff guiding them to consistently adhere to all administrative processes and responsibilities while supporting the achievement of sales targets across one or more of the following key product categories: food beverages pharmaceuticals home care or maintenance

The environment is fast-paced dynamic and performance-driven providing an excellent platform for ambitious retail professionals to excel and advance their careers

Duties and Responsibilities

• Manage all store administration reporting and audit compliance
• Oversee all cash office operations including daily takings banking and float management in line with company procedures
• Disseminate collate and report all relevant information between store and department managers in a manner that encourages strategic goal congruency
• Monitor and reconcile transactions ensuring accuracy integrity and compliance with internal controls
• Manage cashier performance service levels and overtime control
• Investigate and resolve discrepancies tender variances and run-end reports
• Maintain full accountability for cash handling collections and POS integrity
• Manage all goods receiving credits and returns in compliance with SOPs
• Ensure transaction accuracy and integrity across all incoming and outgoing stock
• Monitor and verify all inventory-related documentation and reconciliations
• Monitor and report on stock shrinkage and goods in transit
• Ensure accurate capturing and integrity of transactions in SAP
• Assist with store budgeting expense control and profitability tracking
• Drive adherence to internal controls and company SOPs
• Manage and facilitate human resource processes submissions and documentation for the entire business unit in compliance with standard operating procedures.
• Take total ownership of the workforce management system within the business units
• This includes but not limited to master data management and transactional management.
• Support the Store Manager with financial reporting and audit readiness
• Ensure that the store provides an above expectation customer service experience

Minimum Requirements/Non-Negotiable

• Must be a South African Citizen
• Matric (essential)
• Valid drivers license and own reliable transport
• You will need to pass an MIE check no criminal record and clear credit rating
• Valid drivers license and own reliable transport
• Must have a minimum of 18-months experience in a retail administrative team lead role
• Excellent numerical analytical and communication skills
• Strong attention to detail and adherence to processes
• In-depth understanding of the operational functions of a large retail environment encompassing stock management cost control and reporting
• Strong financial acumen with proven ability to manage budgets and operational costs
• Excellent leadership skills problem-solving and communication skills
• Flexibility to work retail hours and travel as required
  

Advantageous Skills & Experience

• Tertiary qualifications in finance or retail management will be highly advantageous
• Experience with Excel SAP Unisolv SuccessFactors or similar retail systems is preferred

Remuneration and Benefits

• CTC package candidates with strong and relevant experience will be offered a competitive negotiable package to incentivise a move
• Comprehensive benefits including medical aid and provident fund contributions
• Staff discounts and performance-based incentives