This role offers the chance to lead the global digital product strategy for institutional asset management driving innovation and shaping user-centric digital experiences for large-scale investors. By balancing business and customer needs youll directly influence the usability and adoption of key platforms making a significant impact on how clients engage with digital products.
Your work will contribute to the organizations mission by championing process improvements and delivering solutions that exceed customer return youll gain the opportunity to collaborate with cross-functional teams develop strategic insights and play a pivotal role in redefining digital experiences within a supportive growth-oriented environment.
Position Responsibilities:
Product Discovery and Strategy: Lead product strategy by leveraging user feedback and competitive analysis creating and refining product roadmaps that align with strategic goals and collaborating with cross-functional teams to ensure stakeholder alignment.
ProductDelivery and Implementation: Drive agile product delivery by participating in sprint planning backlog refinement and daily standups crafting detailed user stories prioritizing the backlog and overseeing user acceptance testing to ensure high-quality standards.
DataDriven Insights and Strategic Decisions: Analyze product data to monitor performance identify trends and make informed decisions using structured prioritization methods (RICE) ensuring alignment with strategic objectives.
Platform Modernization and User Experience: Modernize the platform through secure headless architecture implement global design systems for consistent user experiences and develop personalization strategies to enhance engagement and deliver measurable business value.
Change Management and Go-to-Market Activities: Facilitate adoption plans and smooth rollouts of new features collaborate with marketing sales and support teams for training and communication and monitor adoption metrics to refine product strategies.
Required Qualifications:
Years of Experience: 35 years in product management with a consistent track record of delivering successful digital products.
Quantified Experience with Tools/Software: Experience supporting iterative product delivery using methodologies such as Lean Scrum and Kanban; skilled in tools like Jira.
Education: Bachelors degree required.
Licenses/Certifications: Certifications in Product Management or related disciplines (e.g. CSPO SAFe) are a plus.
Preferred Qualifications:
Domain Expertise: Experience in Institutional or Asset Management.
Digital Enablement: Proficient in applying design systems for scalable consistent user experiences; familiar with personalization tools (e.g. Adobe Target Optimizely).
Digital Platform Expertise: Experience with enterprise-grade platforms (e.g. Adobe Experience Manager Salesforce); understanding of headless architecture and API-first ecosystems.
Consent Management and Compliance: Experience managing consent solutions to ensure compliance with global data privacy regulations (GDPR CCPA); collaboration with legal and compliance teams.
Collaboration & Influence: Proven ability to collaborate cross-functionally with design engineering and marketing teams; skilled at articulating product vision and influencing stakeholders.
When you join our team:
As part of our global team well support you in shaping the future you want to see.
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
#LI-Hybrid
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Toronto OntarioWorking Arrangement
Salary range is expected to be between
$86250.00 CAD - $155250.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
Required Experience:
IC
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.