Program Manager 0446-1516

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

HM Note: This hybrid contract role is three (3) days in office. Candidate resumes must include first and last name email and telephone contact information.

Description

Background:

The Consumer Access and Client Integrations team is tasked with the digital planning and implementation of provincial strategic clinical projects. These are often complex multi-year endeavors that require senior resource oversight to coordinate stakeholders and project activities.
The Senior Program Managers under the direction of the Consumer Access and Client Integrations team take on strategic projects such as the Vendor Management Strategy and the provincial Primary Care Program where they will work on arranging oversight meetings program performance monitoring promotion of strategic partnerships between partners of the Programs.

Must haves:

7 to 10 years experience program/project managing digital health projects and nbsp;and the complex relationships including health information systems electronic medical records eReferral solutions and patient portals.
Experience with and knowledge of Project Management concepts (e.g. project goals risk scope participant roles planning quality management risk management and change management) and nbsp;
Excellent leadership team building and communication skills including experience with presenting to C-suite and Executive Leadership Groups across the health sector
Strong stakeholder management vendor relations planning and resource management skills and nbsp;
Timemanagement with the ability to manage tight deadlines and prioritize multiple projects and nbsp;
Collaboration coordinating tasks and ensuring that everybody works together effectively this also involves conflict resolution and nbsp;
Demonstrated experience leading and overseeing program strategy development from inception through to project close-out
Demonstrated ability to develop successful relationship and build agreement with high-level internal and external stakeholders
Demonstrated experience understanding and articulating executive expectations and translating into program deliverables
Experience developing budgets based on multiple funding channels and cross-organization dependencies
Demonstrated experience with privacy and security requirements of software development and integrations in a healthcare or clinical context.

Responsibilities:

The Senior Program Managers will lead and support various and nbsp;Electronic Health Record and nbsp;(EHR) Modernization initiatives including management of activities issues risks and service change requests to ensure successful and on-time deployment.
Work with internal stakeholders to report project progress and nbsp; and nbsp;
Work with internal stakeholders for budgeting oversight tracking and reporting and nbsp;
Define implement and operate the program governance and nbsp;
Establish/Manage relationships with Ontario Health product owners and nbsp; and nbsp;
Establish/Manage relationships with Canada Health Infoway and nbsp;
Engage with Legal authorities to evaluate program responsibilities and nbsp;
Engage with Privacy authorities to evaluate program responsibilities and nbsp;
Engage with Security authorities to evaluate program responsibilities and nbsp;

Desired Skills:

College/University undergraduate degree in Health Computer Science Engineering Business or related discipline from a recognized institution or equivalent experience
Professional certifications:Project Management Professional;Knowledge and understanding of Project Managements Institutes Project Management Body of Knowledge and nbsp;and/or Lean Six Sigma
Demonstrated project management software skills and experience e.g. MS Project MS Teams etc. and nbsp;
Knowledge of Ontarios healthcare landscape including the Electronic Health Record EMR Systems (TELUS Health WELL EMR and Accuro) Provincial Digital Services Hospital Information Systems (Epic Meditech and Cerner) and other Healthcare Information Systems used throughout the province and nbsp;
Experience with health system business implementation and deployment projects
Proven track record working with multidisciplinary teams and nbsp;
Experience in liaising with customers/stakeholders where customer service was a key focus to responding to queries issues/risk management etc. and nbsp;
Relationship building facilitation and influencing skills to successfully partner with internal and external stakeholders and nbsp;
Ability to readily identify assess and mitigate implementation and adoption issues and nbsp;
Knowledge of change managementbusiness process integration and/or evaluation/quality improvement preferably in the health sector and nbsp;
Experience operating in highly political environments and across various organizational cultures and nbsp;
Working knowledge of privacy policies and legislative processes Health Protection and Promotion Act (HPPA) Freedom of Information and Protection of Privacy Act (FIPPA) and Personal Health Information Protection Act (PHIPA) and associated Health Information Custodian (HIC) requirements would be an asset

Criteria

Criteria Details

Criterion Maximum Rating

Experience working with healthcare professionals in the field: 15 Points and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;
Knowledge and experience with Electronic Medical Records systems: 15 Points
Experience with the provincial Electronic Health Record and its assets like OLIS DHDR and amp; acCDR: 10 Points
Knowledge of clinical workflows and associated business processes: 20 Points
Experience managing programs with complex governance structures funding streams and many stakeholders: 20 Points
Demonstrated excellent time management with the ability to manage tight deadlines and prioritize multiple projects: 10 Points
7 to 10 years experience program/project managing electronic health-related projects and the complex relationships: 10 Points

Total: 100%

Deliverables

Deliverables include but are not limited to:

The Senior Program Managers will be required to work with the appropriate teams to: and nbsp;

Oversee and/or organize program and activities and nbsp;
Create and manage short- and long-term goals and nbsp;
Develop an evaluation method to assess program strengths and identify areas for improvement
Client Engagement and Client Management including but not limited to health care organizations and technology providers and nbsp;
Manage Program schedules and milestones and provide program reporting
Manage Project Risk/Issue Management and nbsp;
Implementing and managing changes and interventions to ensure project goals are achieved. and nbsp;

Knowledge Transferred Details:

The candidate to develop knowledge transfer (KT) plan and obtain approval from Senior Program Manager at least two
weeks prior to the end of the agreement and will include:

Documented outcomes from any regular status meetings analysis targets workshops etc. where key deliverables are developed and/or shared
Walkthrough of the deployments underway assignments in the queue go lives
Program health status issue risk and change logs

Full knowledge transfer will be provided to the appropriate Ontario Health team member(s) after KT plan has been
approved
All documentation and artifacts will be shared by the candidate as part of KT protocol.
All KT must be completed 2 days prior to contract end date to allow sufficient time for remediation of any identified gaps.

Must Haves: and nbsp;

7 and nbsp;years experience and nbsp;program/project managing digital health projects and nbsp;and the complex relationships including health information systems electronic medical records and nbsp;eReferral and nbsp;solutions and patient portals. and nbsp;
7 and nbsp;years experience and nbsp;with and knowledge of Project Management concepts (e.g. project goals risk scope participant roles planning quality management risk management and change management) and nbsp; and nbsp;
7 and nbsp;years experience and nbsp;leadership team building and communication skills including experience with presenting to C-suite and Executive Leadership Groups across the health

HM Note: This hybrid contract role is three (3) days in office. Candidate resumes must include first and last name email and telephone contact information.DescriptionBackground:The Consumer Access and Client Integrations team is tasked with the digital planning and implementation of provincial strat...