Oracle CC&B Utilities Consultant

Job Title: Oracle CC&B Utilities Consultant
Location: Cedar Rapids IA 52408
Experience: 12 Years
Employment Type: Contract
Interview Type: In-Person or Webcam

We are looking for an experienced Oracle CC&B Utilities Consultant with strong hands-on expertise in implementing enhancing and supporting Oracle Customer Care & Billing (CC&B) solutions. The ideal candidate will have a deep understanding of utility industry processes customer information systems billing payments metering and integrations. This role involves working closely with business stakeholders technical teams and external partners to deliver high-quality solutions that support operational efficiency and long-term business goals.

• Lead the analysis design configuration and implementation of Oracle CC&B modules.

• Collaborate with business teams to gather requirements and translate them into functional specifications.

• Configure CC&B components including billing customer management metering service orders rates and payments.

• Work with technical teams on integrations between CC&B and external systems such as GIS AMI/MDM financial systems and customer portals.

• Perform functional testing support system testing and assist with UAT activities.

• Troubleshoot application issues provide production support and recommend long-term solutions.

• Prepare documentation including design specifications test scripts configuration artifacts and training materials.

• Assist in data cleansing migration planning mapping and validation activities.

• Participate in architectural discussions and ensure compliance with solution standards and best practices.

• Guide junior team members and contribute to knowledge transfer throughout the project lifecycle.

• Minimum 12 years of experience working with Oracle CC&B in the utilities domain.

• Strong functional understanding of CC&B processes including billing rating customer care credit and collections service orders and revenue management.

• Hands-on experience with CC&B configuration tools such as business components UI maps scripts algorithms and plug-ins.

• Deep knowledge of utility business processes such as customer onboarding meter-to-cash field operations and service management.

• Experience with system integrations using SOAP/REST web services SOA ODI JMS or similar technologies.

• Exposure to Oracle Utilities Application Framework (OUAF).

• Strong analytical problem-solving and troubleshooting skills.

• Ability to communicate complex technical and functional concepts clearly to stakeholders.

• Experience with Agile or Waterfall project methodologies.

• Ability to work independently in a fast-paced environment and handle multiple priorities.

Preferred Qualifications:

• Experience with Oracle C2M MDM or other Oracle Utilities platforms.

• Prior involvement in large-scale utility modernization or CIS implementation projects.

• Knowledge of cloud migration for Oracle Utilities applications is a plus.