Senior Utilities Analyst

• Analyse utility consumption costs and billing to ensure accurate allocation to tenants.
  
• Validate municipal and tenant invoices and ensure recoveries align with company billing methodologies.
  
• Prepare comprehensive reports and dashboards to monitor utility performance anomalies and costsaving opportunities.
  
• Support budgeting forecasting and cost management for utilities across the property portfolio.
  
• Collaborate with internal teams tenants municipalities and service providers to resolve utility-related queries.
  
• Maintain accurate and organized utility records including databases and filing systems.
  
• Identify and implement process improvements technology solutions and energy efficiency initiatives.
  
• Stay updated on South African municipal bylaws tariffs Eskom electricity structures and sustainability regulations.
  

• Capturing and verifying of council/municipal bills
  
• Verifying billing details and supply meter reading data
  
• Ensuring accurate and timely processing of billing data
  
• Reviewing recovery ratios
  
• Populating of various report per building
  

• Collect validate and analyse utility data from tenants municipalities and service providers.
  
• Identify anomalies in consumption and billing trends or inefficiencies.
  
• Provide actionable recommendations to reduce costs and improve operational efficiency.
  
• Develop dashboards KPIs and reporting metrics to track portfolio-wide performance
  

• Investigate and resolve tenant municipal or service provider utility queries.
  
• Liaise with property management finance and technical teams to ensure timely resolution.
  
• Maintain records of all queries resolutions and follow-up actions.
  
• Escalate complex or unresolved issues to the Head of Utilities for action.
  
• Support to the Head of Utilities
  
• Provide data-driven insights and recommendations for strategic decision-making.
  
• Prepare reports for management meetings and presentations.
  
• Assist with budgeting forecasting and analysis of portfolio-wide utility costs.
  
• Identify opportunities for process improvements cost savings and sustainability initiatives.
  

• Maintain organized utility records including invoices meter readings contracts and correspondence.
  
• Ensure databases are accurate up-to-date and easily accessible for reporting and audits.
  
• Monitor data quality and take corrective action where discrepancies are identified.
  

Requirements

• Matric / Grade 12
  
• BCom Degree or Diploma in Chemical or Electrical engineering
  
• 5 years relevant experience in utilities management within the energy services or
  
• property management sector.
  
• Advanced Microsoft Excel
  
• Utility management software and smart metering systems.
  
• Electricity water and waste management principles in multi-tenanted properties.
  
• Renewable energy systems (solar PV battery storage) and energy efficiency
  
• concepts.
  
• Financial literacy: utility billing budgets cost recovery strategies Eskom tariffs and
  
• municipal rates.
  
• Data analytics: ability to interpret complex utility data and produce actionable
  
• insights.
  
• South African municipal regulations tariffs and compliance requirements.