Quality Manager
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Function
Quality
Facility
Life Nkanyisa Kirkwood Care Centre
Position
Quality Manager
Introduction
A vacancy exists for a Quality Manager based at Life Nkanyisa Kirkwood Care Centre (Chronic Psychiatric Hospital) situated in Kirkwood. The successful candidate will be the custodian together with the Hospital Manager of the Integrated Quality and Environmental Management system and its effectiveness and for coordinating quality efforts training/WSP and IP processes in support.
Critical Outputs
Effective building of relationships with internal/external stakeholders:
Closing date
Thursday November 27 2025
Internal applicants - Before making an application you are requested to discuss your application with your line manager. External candidates will also be considered.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert should consider their application as unsuccessful.
Quality
Facility
Life Nkanyisa Kirkwood Care Centre
Position
Quality Manager
Introduction
A vacancy exists for a Quality Manager based at Life Nkanyisa Kirkwood Care Centre (Chronic Psychiatric Hospital) situated in Kirkwood. The successful candidate will be the custodian together with the Hospital Manager of the Integrated Quality and Environmental Management system and its effectiveness and for coordinating quality efforts training/WSP and IP processes in support.
Critical Outputs
Effective building of relationships with internal/external stakeholders:
- Ensure productive working relationships with key internal and external stakeholders (including governmental bodies) by participating in various forums cross-functional activities and by identifying networking opportunities
- Ensuring that the hospital quality and environmental sustainability objectives are reviewed annually and aligned to the Group objectives
- Communicating the quality and environmental sustainability targets and focus areas to the hospital management and staff and drive projects to achieve these targets together with HODs
- Generating the hospital quality scorecard and monthly quality reports
- Collating presentations and communicate feedback on trends risks incidents and corrective action taken at the hospital Quality Review meetings
- Advising the Engineering /Services Manager on conducting environmental aspect/impact assessments and reporting of environmental incidents
- Partnering with the Infection Prevention Specialist and HODs to ensure that the correct management and reduction of general and hazardous waste within the hospital and ensure that waste handling meets quality legal and environmental regulations and standards
- Effectively manage the Healthcare Risk Waste management through implementation and maintenance of processes relating to waste reduction correct segregation and disposal of waste
- Driving continuous improvement through the Life Healthcare programs
- Participation in Patient Experience management (PXM) and CARE program
- Managing reporting investigation and close out of all quality and environmental incidents and deviations to standards in conjunction with the HODs/Unit Managers
- Manage close outs of deviations to standards identified during internal and external audits
- Training of staff in the use of Info Quest reporting system
- Ensure all relevant staff has access as needed and checking data for accuracy and reliability
- Ensuring that data is captured accurately and submitted by the specified cut-off dates
- Ensuring that reports are correct available and utilized effectively
- Measuring performance against the quality objectives evaluating the results and co-ordinate corrective action where necessary together with the relevant HODs
- Conducting risk assessments on an annual basis together with HODs and Unit Managers in accordance with legal requirements
- Monitoring and review of hazard/risk management quarterly together with HODs and Unit Manager
- Monitoring and reporting on the effectiveness of actions taken to mitigate/control risk together with HODs and Unit Manager
- Maintaining and updating of Risk register
- Ensuring that quality data is accurately recorded the statistics analyzed and trends identified
- Ensuring that internal CARs have been generated based on major trends
- Monitoring and reporting on actions taken on trends identified through Incident and Alert Management Patient
- Monitoring the effectiveness of correction action
- Maintaining and updating of CAR register
- Coordinating the hospital Health & Safety Committee meetings
- Ensuring that all legal appointments are made staff trained in the requirements of such appointments and legal requirements are adhered to
- Guiding the Hospital Manager on health and safety related issues in order to ensure that the legal requirements are adhered to for staff safety
- Coordination of employee injuries and occupational disease reporting - internally and externally (DOH&COID)
- Managing the hospital Emergency and Disaster Plan and practices
- Updating the emergency planning and disaster management plans and ensuring that they are available
- Monitoring and ensuring governance of the quality document control processes in the hospital
- Effective participation in internal and external audit processes through:
- Planning coordination and participation in the internal and external audit review process
- Coordinating and monitoring of corrective actions monitoring of effectiveness of actions and close out of all non-conformities related to quality with relevant HODs
- Develop communicate and monitor Infection Prevention Control Procedures
- Interrogate statistics and identify and manage trends
- Review positive clinical outcomes
- Updated relevant information on the Gateway
- Implement and monitor focus campaigns e.g. handwashing BCA etc.
- Review auditing processes for Laundry waste catering and cleaning
- Review new building plans
- Conduct training within the hospital to ensure that management and staff understand the quality safety and environmental requirements
- Induction training conducted using the induction booklet with focus on the legal requirements
- Driving for WSP compliance and capturing
- Grade 12 Certificate
- Degree or Diploma in Nursing with at least 5 years experience OR Degree or Diploma in Safety/Quality Management or similar
- Qualification in Infection Prevention Control will be advantageous
- Qualification in Psychiatric Nursing Science will be advantageous
- Knowledge in Environmental & Quality management systems ISO 9001 AND 14001
- Sound knowledge of Safety and Health legislation
- Experience in a leadership role will be an advantage
- Understanding of the private healthcare industry its challenges and role players would be an advantage.
- Computer proficiency
- Current registration with the South African Nursing Council
- Drivers license would be advantageous.
- Effective communication skills written verbal and presentation
- Problem-solving analysis and judgement
- Planning and organizing
- Application of ethical principles
- Resilience
- Teamwork
- Attention to detail
- Lead by example
- Engaging diversity
- Influencing Skills
- Drive and energy
- Excellence orientation
- Motivating and developing people
- Rule Orientation
Closing date
Thursday November 27 2025
Internal applicants - Before making an application you are requested to discuss your application with your line manager. External candidates will also be considered.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert should consider their application as unsuccessful.
Required Experience:
Manager
Key Skills
- APQP
- Quality Assurance
- ISO 9001
- Lean Six Sigma
- PPAP
- Root cause Analysis
- ISO 13485
- Quality Systems
- Quality Control
- Quality Management
- As9100
- Manufacturing
