Home Care Scheduler (In-Person)
Preferred Care at Home Tucson AZ
Location: 2910 N Swan Rd Tucson AZ 85712
Schedule: Full-time in-office only
Pay: $18.00 - $23.00 hour DOE (Salary option available for Head Scheduler)
About Us
Preferred Care at Home is a trusted senior care provider with over 40 years of experience delivering exceptional non-medical in-home care. We proudly serve Tucson and Southern Arizona helping adults and seniors maintain independence dignity and connection at home.
Our team is warm supportive and mission driven. We match caregivers and clients thoughtfullybased on skills personality and locationto create lasting relationships and high-quality care experiences.
Position Overview
We are seeking a friendly energetic and highly organized Scheduler to join our growing Tucson office. This role is essential to ensuring seamless care for clients and strong support for caregivers.
You will manage the live schedule coordinate shift coverage communicate with caregivers and families and help maintain an exceptional service experience. The ideal candidate thrives in a fast-paced team-focused environment and handles multiple priorities with professionalism and urgency.
What Youll Do
Manage and update the live caregiver schedule including new shifts changes and urgent coverage needs
Communicate clearly and professionally with caregivers clients and family members via phone text and email
Work closely with management sales recruiting and marketing to understand staffing needs and provide scheduling support
Create a positive engaging experience for clients caregivers and office staff
Maintain accurate shift notes shifthand-offs and documentation to keep the team aligned
Provide constructive coaching to caregivers based on performance and client feedback
Uphold Preferred Care at Homes values communication standards and customer service excellence
Who You Are
Warm outgoing and welcoming personality
Excellent communication and interpersonal skills
Strong multi-tasker who thrives in a fast-paced environment
Collaborative team player with a solutions-focused mindset
Highly organized with strong attention to detail
Comfortable handling sensitive situations with professionalism and empathy
Experience with WellSky or AxisCare is a plus
Benefits
Make a meaningful difference in clients lives every day
Supportive and compassionate company culture
Reward & Recognition Program with opportunities for bonuses
Health Dental and Vision insurance (full-time only)
Paid Time Off (full-time only)
EEOC Statement
Preferred Care at Home of Tucson is an equal opportunity employer. We value diversity and do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability. We are committed to fostering an inclusive respectful workplace where all employees can thrive.
Home Care Scheduler (In-Person) Preferred Care at Home – Tucson, AZ Location: 2910 N Swan Rd, Tucson, AZ 85712 Schedule: Full-time, in-office only Pay: $18.00 -...