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profile Job Location:

Petaling Jaya - Malaysia

profile Monthly Salary: MYR 15000 - 15000
profile Experience Required: 5years
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary

1. Core Responsibilities

a. Vehicle Financing & Loan Processing

  • Evaluate customers financial situations to recommend suitable financing options (loans leases insurance packages).
  • Submit finance applications to banks financial institutions or in-house financing programs.
  • Ensure compliance with lenders requirements and dealership policies.
  • Negotiate loan terms interest rates and repayment schedules with customers.

b. Insurance & Add-On Products

  • Offer vehicle insurance extended warranties and other add-on products.
  • Explain terms coverage and benefits to customers clearly.
  • Coordinate with insurance providers for seamless processing.

c. Customer Relationship Management

  • Serve as the main point of contact for customers regarding finance and insurance queries.
  • Build trust and maintain long-term customer relationships.
  • Handle customer complaints or issues regarding financing or insurance.

d. Regulatory Compliance & Documentation

  • Ensure all finance contracts are accurate complete and legally compliant.
  • Maintain proper records of all finance and insurance transactions.
  • Stay updated on local laws banking regulations and consumer protection policies.

e. Sales Support & Dealership Performance

  • Collaborate with sales team to close deals efficiently.
  • Advise on financing packages that maximize dealership profitability.
  • Assist in developing pricing promotions or special financing schemes.

f. Reporting & Administration

  • Prepare monthly/quarterly reports on finance activities loan approvals and revenue from financing.
  • Monitor dealership finance performance against targets.
  • Track delinquent accounts and coordinate collections if necessary.

Performance Indicators

  • Number and value of finance contracts successfully closed.
  • Percentage of finance deals approved by banks or lenders.
  • Revenue generated from financing insurance and add-on products.
  • Customer satisfaction and repeat business rate.
  • Compliance and accuracy of documentation.


Requirements

  • Strong knowledge of automotive financing loans leasing and insurance products.
  • Excellent sales and negotiation skills.
  • Customer-centric mindset with effective communication skills.
  • Attention to detail for contract documentation and compliance.
  • Analytical skills for evaluating customers creditworthiness and loan terms.
  • Familiarity with finance software or dealership management systems (DMS).


1. Core Responsibilitiesa. Vehicle Financing & Loan ProcessingEvaluate customers financial situations to recommend suitable financing options (loans leases insurance packages).Submit finance applications to banks financial institutions or in-house financing programs.Ensure compliance with lenders re...
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Company Industry

IT Services and IT Consulting

Key Skills

  • Cognos
  • Forecasting
  • Hyperion
  • Dealership Experience
  • QuickBooks
  • Accounting
  • Corporate Finance
  • Financial Analysis
  • Financial Modeling
  • Budgeting
  • Financial Management
  • Financial Planning