Head of Maintenance Operations, Phoenix
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Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
About Zipline
Do you want to change the world Zipline is on a mission to transform the way goods move. Our aim is to solve the worlds most urgent and complex access challenges by building manufacturing and operating the first instant delivery and logistics system that serves all humans equally wherever they are. From powering Rwandas national blood delivery network and Ghanas COVID-19 vaccine distribution to providing on-demand home delivery for Walmart to enabling healthcare providers to bring care directly to U.S. homes we are transforming the way things move for businesses governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need when you need it. Using robotics and autonomy we are decarbonizing delivery decreasing road congestion and reducing fossil fuel consumption and air pollution while providing equitable access to billions of people and building a more resilient global supply chain.
Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.
About You and The Role
As our Head of Maintenance Operations you will lead all Maintenance functions at Ziplines Phoenix distribution hub ensuring our aircraft fleet ground systems and infrastructure are always mission-ready. As the first operation of its kind in the region youll be at the forefront of deploying groundbreaking autonomous delivery technology and building a new standard of service from the ground up! The Head of Maintenance Operations owns operational reliability maintenance systems staffing and continuous improvementplaying a critical role in keeping Ziplines next-generation delivery network running at peak performance.
What Youll Do
- Lead Maintenance Operations: Own all maintenance activities for Ziplines delivery aircraft ground systems and support infrastructure at the Houston site.
- Build and Scale Maintenance Systems: Design implement and standardize maintenance tooling scheduling and documentation processes that support continuous operations.
- Drive Reliability and Readiness: Achieve high fleet uptime through proactive maintenance planning effective troubleshooting and rapid issue resolution.
- Develop and Lead Teams: Hire train and manage a high-performing maintenance organization fostering accountability safety and technical excellence.
- Ensure Safety and Compliance: Maintain the highest standards of safety traceability and regulatory compliance with audit-ready maintenance records and practices.
- Partner Across Functions: Collaborate closely with Operations Engineering and Flight teams to identify issues prioritize improvements and implement system-level fixes quickly.
What Youll Bring
- 8 years of experience leading maintenance or technical operations ideally in aerospace aviation or other complex hardware environments.
- Proven ability to build and scale preventive corrective and real-time maintenance systems.
- Strong leadership skills and a track record of developing and retaining skilled technical teams.
- Excellent communication and decision-making skills in high-tempo dynamic environments.
- Background in mechanical electrical or aerospace systems preferred (Bachelors degree or equivalent experience).
- Willingness to travel and maintain a consistent presence at operational sites as needed.
What Else You Need to Know
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard torace color ancestry national origin religion or religious creed mental or physical disability medical condition genetic information sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity gender expression age marital status military or veteran status citizenship or other characteristics protected by state federal or local law or our other policies.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit please apply!
Required Experience:
Director
Key Skills
- Succession Planning
- Growing Experience
- Expense Management
- Management Experience
- Rackspace
- Laboratory Management
- Senior Leadership
- Operations Management
- Relationship Management
- Leadership Experience
- negotiation
- Taxonomy
About Company
Zipline is the world's largest autonomous delivery system, specializing in on-demand drone delivery and instant logistics.
