Essential Job Functions
Operational Leadership
- Lead daily warehouse and logistics operations across a multi-client 3PL environment ensuring compliance with contractual SLAs KPI performance and customer expectations.
- Drive productivity efficiency and continuous improvement across receiving storage picking packing shipping returns management and value-added services.
- Manage peak season planning workforce scaling and performance management for high-volume e-commerce operations.
People Management
- Provide leadership and development for a team of approx. 130 employees including supervisors team leads and support personnel.
- Foster a positive performance-driven culture with strong focus on safety quality and employee engagement.
- Oversee hiring training and succession planning to ensure operational resilience.
- Customer & Stakeholder Management
- Act as the primary point of contact for key clients; maintain strong relationships manage expectations and support business growth.
- Participate in customer QBRs performance reviews and operational improvement initiatives.
- Financial & Commercial Leadership
- Manage site P&L budgeting cost control labor planning and financial reporting.
- Identify opportunities to improve profitability through efficiency gains cost reductions layout optimization and automation initiatives.
- Support commercial teams in onboarding new clients solution design and change management.
Compliance Safety & Quality
- Ensure full compliance with HSE ISO customs security and industry standards.
- Champion a strong safety culture and oversee incident management corrective actions and risk mitigation
Experience
Minimum 710 years of experience managing a large warehouse or 3PL contract logistics site ideally in a multi-client environment.
Proven leadership in high-volume e-commerce fulfillment with strong understanding of peak/seasonal volume management.
Demonstrated ability to run operations with 100 employees including union and/or temp labor.
Strong background in KPIs SLAs and continuous improvement (Lean Kaizen Six Sigma preferred).
Experience managing a full site P&L and driving financial performance.
Skills & Competencies
- Strong leadership communication and stakeholder management.
- Data-driven decision-making with excellent analytical and problem-solving capability.
- Ability to manage multiple clients in a fast-moving environment with shifting priorities.
- Strong planning organizational and change management capabilities.
- Fluency in English required; Dutch strongly preferred
Education & Work Experience
- Bachelors degree in supply chain Logistics Business Administration or related field (or equivalent experience)
Certifications & Licences
- Professional certifications (e.g. Lean Six Sigma APICS) are a plus.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
Required Experience:
Manager
Essential Job FunctionsOperational LeadershipLead daily warehouse and logistics operations across a multi-client 3PL environment ensuring compliance with contractual SLAs KPI performance and customer expectations.Drive productivity efficiency and continuous improvement across receiving storage picki...
Essential Job Functions
Operational Leadership
- Lead daily warehouse and logistics operations across a multi-client 3PL environment ensuring compliance with contractual SLAs KPI performance and customer expectations.
- Drive productivity efficiency and continuous improvement across receiving storage picking packing shipping returns management and value-added services.
- Manage peak season planning workforce scaling and performance management for high-volume e-commerce operations.
People Management
- Provide leadership and development for a team of approx. 130 employees including supervisors team leads and support personnel.
- Foster a positive performance-driven culture with strong focus on safety quality and employee engagement.
- Oversee hiring training and succession planning to ensure operational resilience.
- Customer & Stakeholder Management
- Act as the primary point of contact for key clients; maintain strong relationships manage expectations and support business growth.
- Participate in customer QBRs performance reviews and operational improvement initiatives.
- Financial & Commercial Leadership
- Manage site P&L budgeting cost control labor planning and financial reporting.
- Identify opportunities to improve profitability through efficiency gains cost reductions layout optimization and automation initiatives.
- Support commercial teams in onboarding new clients solution design and change management.
Compliance Safety & Quality
- Ensure full compliance with HSE ISO customs security and industry standards.
- Champion a strong safety culture and oversee incident management corrective actions and risk mitigation
Experience
Minimum 710 years of experience managing a large warehouse or 3PL contract logistics site ideally in a multi-client environment.
Proven leadership in high-volume e-commerce fulfillment with strong understanding of peak/seasonal volume management.
Demonstrated ability to run operations with 100 employees including union and/or temp labor.
Strong background in KPIs SLAs and continuous improvement (Lean Kaizen Six Sigma preferred).
Experience managing a full site P&L and driving financial performance.
Skills & Competencies
- Strong leadership communication and stakeholder management.
- Data-driven decision-making with excellent analytical and problem-solving capability.
- Ability to manage multiple clients in a fast-moving environment with shifting priorities.
- Strong planning organizational and change management capabilities.
- Fluency in English required; Dutch strongly preferred
Education & Work Experience
- Bachelors degree in supply chain Logistics Business Administration or related field (or equivalent experience)
Certifications & Licences
- Professional certifications (e.g. Lean Six Sigma APICS) are a plus.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
Required Experience:
Manager
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