IT Assistant | Full-Time | Rupp Arena

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

Under the leadership of the department manager this role will assist in the day-to-day operations of the IT department. Additionally this IT Assistant role will assist in projects and help maintain hardware software and building infrastructure.

This role pays an hourly rate of $19.50-$23.00

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)

This position will remain open until February 20 2026.

Lexington is an active and thriving market craving an active and welcoming venue for events. The heart of any thriving community is its downtownand Lexington Center and the historic Rupp Arena are truly the heart of downtown Lexington and one of the most widely-recognized entertainment venues in North America.

We are building an organization that serves our fans community and partners through world-class entertainment sports and events. We believe in being authentically Kentucky. This means staying true to what makes Kentucky Kentucky by rolling up our sleeves to get things done valuing hospitality and gathering together being a pillar in our community teamwork over the individual celebrating our wins taking risks and stretching our potential. As part of Oak View Group we embrace a positive disRUPPtion.

Assist the IT manager with the following:

• Maintain digital signage and program signage assigned to IT
• Deploy and maintain all computers (updates warranty decommissioning inventory etc.)
• Deploy and maintain wireless (networks Apps security devices etc.)
• Set wired lines and Wi-Fi networks for shows
• Maintain Ticketmaster equipment
• Deployment of security cameras and maintenance of system
• Software administration for licenses and accounts (Microsoft 365 CAD Adobe etc.)
• Network switch management
• Maintain active directory/phone system
• Continual system updates and maintenance
• Management of cybersecurity systems and continual research to ensure system security
• On call and on-site support for events
• IT support for all venues
• Interdepartmental coordination for event setup scheduling and projects involving IT

• Some experience in the IT field
• Degree in IT related field
• Ability to work long hours weekends and nights
• Available to be on-call

Physical Requirements:

• Requires a full range of body motions including vision and hearing in a normal range.
• Frequently works under stressful working conditions irregular hours and tight time deadlines.
• May periodically climb to elevated locations in the building complex.
• Job requires the following physical movements and functions: standing walking lifting carrying repetitive stooping bending climbing routinely lifting 15 to 50 lbs. occasionally more

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.