HR Business Partner Manager

We are seeking a proactive and business-focused HR Business Partner Manager based in Madrid Rome or Milan to support our operations across the Spain and Italy  this individual contributor role you will work closely with senior leaders (Senior Directors and below) providing hands-on HR support and guidance while ensuring alignment between people priorities and business objectives. Partner with teams across functions such as GTM Sales Operations Marketing and Corporate Functions. You will be an integral part of our EMEA HRBP team. While focused on your primary region you may occasionally be required to lend support to other EMEA areas based on business needs.

What you get to do in this role:

Business Partnering

• Serve as the HRBP for leaders in Spain and Italy region providing advice coaching and support on people-related matters.
• Build strong trusted relationships with business leaders to align HR practices with business goals

Talent & Development

• Support talent reviews succession planning and performance management processes.
• Partner with managers and COEs to deliver learning career development and employee growth initiatives.

Employee Relations & Engagement

• Advise on employee relations cases and provide practical guidance on local labour law matters.
• Contribute to employee engagement and culture-building activities in the region.

Organizational Effectiveness

• Support workforce planning organizational design and change initiatives in collaboration with business leaders.
• Act as a change agent helping leaders and teams navigate organizational transitions.

Data & Insights

• Use people data and analytics to provide insights on workforce trends and recommend solutions.

Regional Expertise

• Point of contact for local Works Council in Spain
• Provide knowledge of HR best practices and employment legislation for  Spain & Italy.  Partner with external providers or internal legal resources as needed for local compliance matters

Culture & Engagement

• A Culture Champion driving initiatives that foster engagement and reinforce company culture based on feedback that we regularly collect from employees.
• Partner with leadership to embed inclusive practices in recruitment talent development and engagement.

Qualifications :

To be successful in this role you have:

• Bachelors or Masters degree in Human Resources Business Administration or a related field.
• 8 years of progressive HRBP or HR generalist experience ideally within a multinational or matrixed environment.
• Experience supporting Senior Director-level leaders and below.
• Strong knowledge of local labor law (Italy and Spain) and HR practices.
• Fluent in English and the local languages (both Italian and Spanish).
• Experience working with Go-To-Market commercial sales teams is preferred.
• Ability to manage multiple stakeholders and priorities across regions.
• Strong skills in coaching employee relations and change management.
• Proficiency with HRIS systems (e.g. Workday) and HR analytics tools.

Additional Information :

Work Personas

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Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

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Remote Work :

No

Employment Type :

Full-time