Chief Technology Officer – Canada Public Sector

ServiceNow

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profile Job Location:

Ottawa - Canada

profile Monthly Salary: Not Disclosed
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Department:

Sales

Job Summary

ServiceNow is seeking a Chief Technology Officer Canada Public Sector a senior leadership role responsible for driving growth by cultivating a high-performing public sector customer base and partner ecosystem. This role is pivotal in scaling our impact through influence coordination and deep domain expertise in the Canadian public sector.

The CTO will serve as a strategic connector across ServiceNows Canada Public Sector business leveraging industry knowledge relationships and leadership to support digital transformation initiatives across public sector organizations including departments agencies healthcare and educational institutions and crown corporations.

Key Responsibilities

  • Act as a trusted advisor and thought leaderengaging in industry forums government roundtables and public sector working groups. 
  • Shape narratives around AI and digital modernization where ServiceNow and its partners play a leading role in enabling public sector innovation. 
  • Build trust and deep multi-tiered relationships across assigned Canada Public Sector clients and the public sector bureaucracy from IT and program teams to senior executive levels supporting client executives with customer pursuits 
  • Serve as a strategic advisor on technology modernization cloud adoption and AI integration. 
  • Be able to coherently link how technology conversations influence and enhance business decisions in public sector. 
  • Develop joint go-to-market strategies aligned with Canada Public Sector priorities and procurement frameworks. 
  • Work with internal ServiceNow stakeholders to bring international public sector use cases and product plays to Canada. 
  • Ensure Canada Public Sector go-to-market plans are clearly understood and executed across internal teams. 
  • Help partners focus on areas where ServiceNow differentiates and delivers measurable value to align with ServiceNow objectives. 
  • Assist with strategic sales pursuits at all levels of public sector in Canada.

Qualifications :

  • Candidate may be located in Ottawa or Toronto.
  • 10 years in a senior technology leadership role in the Canadian Public Sector ideally as a CTO or equivalent.
  • Experience adopting and implementing enterprise-scale platforms in public or private sector organizations. 
  • Specific experience implementing ServiceNow would be an asset.
  • Deep understanding of the Canada Public Sector ecosystem including procurement models and policy cycles.
  • Experience integrating AI into work processes decision-making or problem-solvingsuch as using AI-powered tools automating workflows or analyzing AI-driven insights
  • Strong executive presence and stakeholder engagement skills.
  • Proven success in building and scaling partner ecosystems within the public sector.
  • Ability to operate autonomously and proactively in a matrixed environment.
  • Willingness to travel across Canada as needed.
  • Bilingualism (French & English) is a plus

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. 


Remote Work :

No


Employment Type :

Full-time

ServiceNow is seeking a Chief Technology Officer Canada Public Sector a senior leadership role responsible for driving growth by cultivating a high-performing public sector customer base and partner ecosystem. This role is pivotal in scaling our impact through influence coordination and deep domain...
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Learn here. Grow here. Make a difference here. At ServiceNow, our cloud?based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and enterprises. We’re growing fast, innovating even faster, and making an impact on our c ... View more

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