Director, Commerce

We are PMG

Named Ad Age Best Places to Work for 10 years in a row and Fast Company Best Workplaces for Innovators since 2022 PMG is a global independent marketing services and technology company that seeks to inspire people and brands that anything is possible. Driven by shared success PMG leverages business strategy and transformation creative media and insightsas well as its proprietary operating system Allito deliver cutting-edge digital solutions and innovative media strategies.

Our team comprises over 900 employees globally and our work for ambitious brands like Apple Nike Sephora Experian Therabody Best Western Hotels & Resorts Creed Fragrances BNY Intuit CKE Restaurants Travelex and Whole Foods spans 85 countries.

Who You Will Be Working With

At PMG youll lead a high-impact Commerce team spanning Retail Operations and Retail Mediapartnering with account leaders Product Alli and Analytics to help brands win in modern marketplaces. Youll set the vision for how catalog health PDP content promotions and paid media work together and youll turn that vision into scalable processes that drive measurable growth.

Youll work across a portfolio of clients guiding strategy elevating delivery standards and building the frameworks that keep teams aligned and focused on outcomes. Your leadership will shape how we plan execute and learnensuring our tools dashboards and playbooks empower the team to move with clarity and confidence.

What You Will Do

• Own team strategy and operational success across a portfoliosetting priorities establishing KPIs and driving accountability across Retail Operations and Retail Media.
• Define and evolve playbooks for catalog architecture PDP lifecycle optimization promotional execution and media campaignscodifying best practices and updating them as platforms evolve.
• Partner with Product Alli and Analytics to enhance internal tools dashboards and reportingtranslating front-line needs into features that improve visibility speed and decision quality.
• Translate client goals into scalable delivery modelsdesigning integrated workflows SLAs and QA guardrails that ensure consistency across listings promotions and media.
• Shape team structure hiring plans and career paths to support growth and capability maturity; mentor managers and leads to elevate craft and leadership.
• Guide annual and quarterly planning across accountsaligning omnichannel promotion calendars and media strategies with inventory pricing and PDP readiness.
• Oversee forecasting and ROI frameworksconnecting retail fundamentals to media investment decisions and measurement approaches.
• Champion a test-and-learn cultureprioritizing pilots documenting outcomes and rolling successful approaches into reusable playbooks.

What You Will Bring

• Advanced expertise in strategic catalog architecture and listing hierarchy including PDP content strategy and lifecycle governance.
• Advanced ability to align omnichannel promotions and retail media strategies connecting retail readiness with performance goals.
• Advanced proficiency in media campaign planning execution and ROI forecasting across retail search and display environments.
• Proven experience developing diagnostic frameworks and operational playbooks across Ops Media with a track record of scaling them across teams.
• Advanced cross-functional partnership skills with Product and Platform teamscomfortable translating practitioner needs into roadmap items and driving adoption.
• A people-first leadership styleskilled at coaching managers giving clear feedback and building diverse high-performing teams that deliver consistently.
• Clear executive-ready communicationable to distill complex signals into crisp narratives decisions and next steps for senior stakeholders.
• A commitment to curiosity and adaptability as a Continual Learner staying at the forefront of media innovation while prioritizing client success with a Customer-Focused mindset that seeks opportunities to deliver meaningful value.
• A dedication to People-Focused leadership fostering collaboration innovation and professional growth by leading by example and nurturing strong relationships that empower others to excel.

What We Offer

• Professional Development: Take advantage of our learning and development programs mentorship opportunities and career advancement support.
  
  
• Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
  
  
• Parental Leave: We provide paid parental leave to support your family during important life events.
  
  
• Retirement & Pension Plans: Plan for your future with competitive retirement or pension programs including contribution matching.
  
  
• Fertility and Family Support: Access fertility benefits for all team members and their spouses.
  
  
• Healthcare: Coverage and support for everyday medical expenses and routine care tailored by geography.
  
  
• Pet Insurance: Protect your pets health and your finances.
  
  
• Lifestyle Spending Accounts: Enjoy 100% company-funded accounts to promote healthy habits and well-being.
  
  
• Commuter Benefits: Access support for travel and commuting needs where available.
  
  
• Annual Bonus: All employees are eligible for an annual bonus.
  
  
• Volunteering Opportunities: Receive 8 give-back hours to volunteer in your local communities.
  
  
• AI Enterprise License: Access AI Enterprise accounts and participate in weekly AI training sessions to empower and ensure AI safety.
  
  

Benefits vary by country location and geography to reflect local laws norms and expectations.

What Sets Us Apart

Being part of PMG means joining a company culture thats unmatched in digital. Were dedicated to working hard to serve our employees and clients delivering value results and innovationwhich often requires true grit and agility. We believe in taking care of ourselves and each other to continuously improve in every way.

In alignment with our core values to be inclusive and always change for the better PMG is committed to creating a more diverse and inclusive culture and we are proud to be an equal opportunity employer. We believe that we only change for the better by bringing diverse perspectives to our company. PMG recruits employs trains compensates and promotes regardless of race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.