Clinical Safety Security Supervisor III (Transportation) Fort Logan

The Colorado Mental Health Hospital at Fort Logan (CMHHIFL) is a 138 bed psychiatric facility located in Denver that is dedicated to meeting the needs of the community by providing mental health treatment to the adult population in the metro area. The mission of CMHHIFL is to provide the highest quality mental health services to adults with complex serious and persistent mental illness within the resources available. CMHHIFL is dedicated to promoting Trauma Informed Care and promoting the implementation of Trauma Informed Practices within the organization.

Our Culture & Environment

We believe in a people-first approach:To serve the people of Colorado we develop a culture and work environment that creates an energized inspired and healthy team capable of giving their best to Coloradans.

Balance creates quality of life:We want our team to be resilient through a supportive workplace that values flexibility health and wellness and employee engagement.

We hold ourselves accountable:We take responsibility through our actions programs and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees our partners the Coloradans we serve and the public.

We are ethical: We abide by what is best for those we serve by doing what is right not what is easy.

Collaboration helps us rise together:We work together with all partners employees and clients to achieve the best outcomes for Coloradans.

About the this unit:

Support Services works to interface with internal customers community agencies vendors and community groups to meet the goals and objectives of support functions hospital operations and safety and security at CMHHIFL.
The Safety Department exists to maintain the safety and security and transportation needs of the CMHHIFL hospital. Duties of the Safety Department include maintaining a safe environment for patients personnel and visitors providing assistance to the clinical staff in the various types of patient treatment programs assisting with the management of aggressive/assaultive individuals and monitoring and evaluating the impact of applicable laws and regulations. The Safety Department staff follows accepted practices including policies and procedures. The department supports patient care and the safety of buildings grounds equipment occupants and internal physical systems. This work unit reports and resolves situations that pose a threat to life health or property.

Job Assignment/Purpose of Position:

Briefly summarize the purpose of this position.

To supervise and assist in provision of a safe environment in which patients of civil commitment may be transported to/from on-grounds and off-grounds appointments hospital activities and other meetings and/or required transportation needs by oversight of trained personnel. CSO Transportation staff will provide necessary movements to and from medical appointments cafeteria treatment mall clinical activities court visitations personal appointments of therapeutic needs in partnership with appropriate additional hospital personnel/nursing/clinical staff as required. Visitation support will be provided as available.

• As supervisor of the Communications/Operator positions within the Safety Department this position ensures the appropriate staffing patterns exist for continued operations of this essential position. Assurance of adequate Operator coverage providing on-going feedback and development of staff in accordance with CMHHIFL practices protocols policies and procedures. Supervisor manages and maintains skill and expertise in the technologies utilized at the Operators post.

• Through all communications and behaviors the position demonstrates supports and contributes to a healthy positive and respectful cultural climate throughout the facility. This supervisor ensures staff members are doing the same. Communicates with internal/external customers residents subordinate staff and co-workers in a professional manner ensuring to communicate with respect and dignity. Adhere to the CDHS Code of Conduct and all CMHHIFL and hospital and departmental policies and procedures. Be aware of and adhere to prevailing legal standards CDHS Policy and implementing procedures. Adhere to CDHS CMHHIFL Procedures regarding work schedule timekeeping and leave practices. Performs continuous supervision of clinical safety and security of the Transport Team staff and patients being moved to scheduled appointments and completes all duties assigned. Performs continuous supervision of the Operators and completes all duties as assigned.

• Scheduling coordination responsibilities of the Transport Team and Communications/Operators.

  As the supervisor of the Transport Team ensure on-going communication with Nursing Department and Clinical Staff to provide scheduling services needed for CMHHIFL patients. Ensures appropriate relaying of information between Nursing Department and Transport Team staff. Supervises staffing patterns for completion of patient-related transports. Ensures the reservations of transportation are completed for all patient-related transports. Ensures communication amongst staff in different departments maintains a positive pro-active approach to avoid missed transports. As the supervisor of the Operators must ensure appropriate communication with the Safety Department for any coverage responsibilities given the 24/7 nature of the positions and emergency operations associated in addition to the cross coverage coordination with the CYSO team within the Safety Department.

Transport and Documentation:

• Functions as a member of the Transport Team as needed and ensures appropriate staffing patterns are managed. Ensures the development of appropriate documentation and databases are kept for tracking of Transports. Completes regular auditing of documentation as required related to all Transports. Works with the Appointing Authority and/or Director of Safety to ensure that documentation standards meet any accreditation standards or other as required.

• Maintains currency in training in CPI skills as patient transport team member. Performs supportive actions and approved physical intervention techniques as necessary during patient transports. Exercise sound judgment and emotional control when evaluating possible risk while taking into consideration the physical and mental well-being of all patients. Participate in defusing and debriefing all incidents. Actively uses effective communication skills Verbal Defense Interventions (VDI) skills and Crisis Prevention Institute (CPI) skills when interacting with patients and staff in a positive and respectful manner.

• Determined on a case-by-case basis for other duties as assigned.

Applicants must meet all of the following qualifications to continue in the selection process for this position. Work experience must be specifically documented in the Work Experience section of your application.

Minimum Qualifications

• High school diploma or General Education Diploma (GED)
• Three (3) years of professional experience in an occupational field related to the work assigned to the position

• Additional appropriate education will substitute for the required experience on a year-for-year basis.

• College education in a behavioral health and/or justice related field.

• Experience working with adjudicated and/or detained within a secure residential facility and/or a behavioral health setting;.

• Experience utilizing verbal de-escalation and motivational techniques.

• Experience in motivating and managing staff

• Experience in scheduling for a 24/7 entity as a supervisor across multiple shifts

• Strong organizational skills

• Strong attention to detail

• Experience in transportation within a hospital setting.

Highly Desirable Competencies

• Ability to work effectively with key stakeholders achieving consensus resolving communication problems influencing and managing competing interests.

• Ability to work well with constituents regardless of position and authority contribute to governing boards and committees and adhere to clear lines of responsibility and accountability

• Flexibility in leadership through performing and/or overseeing the analysis of complex human resources financial or administrative management policy and program issues.

• Proven record of building and managing teams and creating an enabling environment.

• Proven ability to provide strategic direction and ensure an effective work structure to maximize productivity and achieve goals.

• Excellent interpersonal verbal and written communication and public speaking skills.

• Ability to problem solve and execute decisions.

• Ability to work in a complex politicalenvironment

• Ability for Self-motivations

• Positive role model

• Teamwork focused

• Experience as a supervisor in transport services within hospital and/or a secure setting.

• Must pass a Colorado Bureau of Investigations and a Federal Bureau of Investigations background check as a condition of employment. Included in the background check is a current and/or previous employer check. Your current and/or previous employers within the past 10 years at a minimum must be listed on your job application (most recent in descending order) even if the job or duties are unrelated to the position for which you are applying. Incomplete employer information (address phone number and supervisor) or omission of former employers may result in a disqualification of your application.

• Current and Valid Colorado Drivers License

• Must be 21 years of age or older

• May be required to provide local transport for patient care

• Required to report without delay or interruption to provide essential or emergency services to ensure health safety and welfare.

• Must take and pass a Tuberculosis (TB) test

• Shall not initiate or engage in sexual social personal or financial relationships with patientseither during orany time after hospitalizationeven if the patient requests or initiates such a relationship. All relationships with current or former patients must be disclosed on your application;

• Successfully pass all modules of the CMHHIFL New Employee Orientation core curriculum to include English reading comprehension relevant competency assessments and written/practical exams in Defensive Tactics;
  Possess the physical ability to successfully complete CPI and CPR;
  Lift arms above head and kick as high as own waist;
  Stabilize another person to accomplish a controlled take down;
  Rotate body 90 degrees with feet planted for using a defensive tactic;
  Kneel on one or both knees and stand up again with multiple repetitions;
  Must be able to see and hear in order to observe address and respond to potential breaches in safety;
  Seize hold control or subdue violent or assaultive persons and defend oneself or others to prevent injury;
  Demonstrate body agility strength of all four limbs and the ability to walk and climb stairs consistently;
  Work in situations involving assaultive behavior physical control of another person and/or restraint situations;
  Ability to read and comprehend the English language; effectively and fluently communicates in English both verbally and in writing;

• Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings;

• Former employees of the Colorado Department of Human Services (CDHS)who were disciplinary terminated or resigned in lieu of termination must disclose the information on your application and may not be eligible for employment at CDHS.

APPEAL RIGHTS:

If you receive notice that you have been eliminated from consideration for this position you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form signed by you or your representative. This form must be delivered to the State Personnel Board by email () postmarked in US Mail or hand delivered (1525 Sherman Street 4th Floor Denver CO 80203) or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the departments action.

For more information about the appeals process the official appeal form and how to deliver it to the State Personnel Board; go to ; contact the State Personnel Board for assistance at ; or refer to 4 Colorado Code of Regulations (CCR) 801-1 State Personnel Board Rules and Personnel Directors Administrative Procedures Chapter 8 Resolution of Appeals and Disputes at under Rules.

How to apply to the State of Colorado

The Assessment Process

ForStatewide Hiring Freeze NON-EXEMPTEDpositionONLY:

This job offer is contingent upon funding availability from all sources including state and federal (if applicable) to start or continue.

About Us & Benefits:

If your goal is to build a career that makes a difference consider joining the dedicated people of theColorado Department of Human Services(CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety independence and well-being of the people of addition to a great location and rewarding and meaningful work we offer:

• Strong secure yet flexible retirement benefits including aPERA Defined Benefit Plan or PERA Defined Contribution Planplus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplementedHealth Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• BenefitHubstate employee discount program

• Employee Wellness program

• Excellent work-life programs such as flexible schedules training and more

• Remote work arrangements for eligible positions

*Some positions may qualify for the Public Service Loan Forgiveness Program. For more

information go to Values:

We believe in a people-first approach:To serve the people of Colorado we develop a culture and work environment that creates an energized inspired and healthy team capable of giving their best to Coloradans.

Balance creates quality of life:We want our team to be resilient through a supportive workplace that values flexibility health and wellness and employee engagement.

We hold ourselves accountable:We take responsibility through our actions programs and results for the state of health and human services in Colorado.

Transparency matters:We are open and honest with employees our partners the Coloradans we serve and the public.

We are ethical:We abide by what is best for those we serve by doing what is right not what is easy.

Collaboration helps us rise together:We work together with all partners employees and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore we encourage responses from people of diverse backgrounds and abilities.

ADAA Accommodations:CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any pre-employment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to our ADAA Coordinator Nancy Schmelzer at or call 1-.

THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER