L2 Helpdesk

Westborough, MA - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

L2 Helpdesk

Minimum Education & Experience

High school diploma or GED required; technical coursework preferred
Knowledge of Windows operating systems Microsoft 365 and basic hardware (desktops laptops printers peripherals)

Preferred Education & Experience

Associate or Bachelors degree in IT or a related field
2-3 years I think of experience in an IT support help desk or customer service role
Experience using ticketing systems and working in a call center environment

Certifications

CompTIA A or similar certification preferred

L2 Helpdesk Minimum Education & Experience High school diploma or GED required; technical coursework preferred Knowledge of Windows operating systems Microsoft 365 and basic hardware (desktops laptops printers peripherals) Preferred Education & Experience Associate or Bachelors de...