Paid HelpDesk Intern

Continental Properties is looking for a HelpDesk Intern to join our team of IT professionals!

You will work onsite at our Home Office located in Menomonee Falls WI

Position Specifics:

• Pay Range: $18.00 - $20.00 per hour
• Start part-time during the spring semester with the option to work part-time or full-time in summer 2026
  
  

Essential Responsibilities:

• Respond to first-level Helpdesk requests and provide technical support and problem resolution.
• Communicate and coordinate with end-users through the ticket management system.
• Setup configure and test Windows image on laptops and desktops.
• Configure peripheral equipment network at new workstations.
• Support IT-Team and organizational projects.

Skills for Success:

• Currently enrolled in or completed degree program in computer science network administration or other computer-related field
• At least 1 year customer service experience
• Understanding of Windows and Mobile operating systems
  

Why Youll Love Life at Continental:

Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace:

• Foundational Experiences: Through our internship program you will build upon your skills and work on projects that make an impact! Learn more about our dynamic internship program here!
  

• Career Growth:Youll have the tools training and opportunities to build a foundational career in your field of interest. As an intern you gain experience through hands-on training meaningful project work collaboration and applicable on-the-job addition interns are exposed to all areas of our business to further their learning and professional growth.
  
  
• Balance:We recognize that balance varies for everyone and we support our team members with that in mind. Recharge with vacation time paid holidays and half-days on Fridays during designated months.
  
  
• Community & Connection:Build relationships through informal gatherings lunches community and company events volunteer opportunities and a vibrant social culture. Learn more about recent Continental eventshere!
  
  
• Culture of Belonging:The Continental IDEA (Inclusion Diversity Equity & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all.

We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We are proud to be an equal opportunity workplace.

We comply with the Americans with Disabilities Act (ADA) and all applicable state and local fair employment practices laws and are committed to providing equal employment opportunities to qualified individuals with disabilities.

For the benefit of our residents the communities we serve and our co-workers all applicants are required to pass a post-offer criminal background check prior to joining the Continental team

Required Experience:

Intern