Learning & Development Manager | PH | Ortigas

• Leads the full training cycle from needs analysis to design facilitation and evaluation.
  
• Builds and delivers soft-skills compliance onboarding and capability programs across the company.
  
• Owns our two-week onboarding experience for all internal hires introducing them to our business model systems and culture.
  
• Designs role-based learning paths and maintains accuracy within our Learning Management System (LMS).
  
• Tracks training attendance completion and impact through data surveys and dashboards.
  
• Sources manages and evaluates external vendors for specialized training programs.
  
• Drives learning engagement through awareness campaigns surveys and internal communication.
  
• Supports department heads by identifying performance gaps and turning them into actionable learning opportunities.
  
• Ensures learning metrics reports and evaluations are completed accurately and on schedule.
  

• A role with real ownership; youll be our primary L&D specialist.
  
• The freedom to build innovate and roll out new training initiatives.
  
• A collaborative environment where L&D plays a strategic role not an afterthought.
  
• The chance to influence employee capability engagement and onboarding for the entire company.
  
• Opportunities to work with various teams leaders and subject-matter experts.
  
• A culture that encourages learning creativity and continuous improvement.
  

Requirements

• Bachelors degree in Psychology HR Education Communications or similar.
  
• 3 to 5 years of L&D experience ideally in BPO shared services or a high-growth environment.
  
• Strong skills in training design facilitation and instructional development.
  
• Experience managing an LMS (Talent Insights or similar).
  
• Great communication presentation and stakeholder management abilities.
  
• A creative and data-driven approach to building learning programs.
  
• Strong project management skills and the ability to work independently.
  

Benefits

• HMO Dental and Life Insurance for you and one free dependent from day one (with the option to enrol additional dependents).
  
• Paid Leaves: Birthday Vacation Medical and Maternity (with up to 6 VLs convertible to cash on your anniversary).
  
• Employee Engagement Activities: Year-End Party Family Day Team Building and more.
  
• A role where your work directly shapes employee experience and capability.