Project Manager
Share
Job Location:
Monthly Salary:
Experience Required:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
Domestic Project Manager
Department: Operations / Project Management
Reports To: Director of Operations
Job Summary
The Project Manager is responsible for overseeing post-sale project execution from customer onboarding through equipment installation commissioning and training. This role ensures smooth coordination between internal teamsincluding Sales Engineering Service and Logisticsand the customer. The Project Manager acts as the primary point of contact driving clear communication adherence to timelines and delivery of a seamless customer experience.
Key Responsibilities
Schedule and lead introductory Post-Sale Meetings ensuring participation from Sales Engineering Service and Logistics teams.
Establish clear points of contact for each phase of the post-sales process including the transition from Project Manager to Service Manager at installation start.
Provide clients with documentation outlining team contact information responsibilities and the overall post-sales process.
Introduce and provide guidance on the ZoHo Customer Portal.
Prepare and distribute preliminary project timelines and calendars to clients coordinating with internal and global teams.
Confirm machine orientation and layout details document updates and share revisions with all stakeholders.
Review site readiness electrical setups and installation requirements with customers.
Collaborate with Engineering Logistics and Service to verify all pre-installation needs and provide final electrical and custom machine layouts.
Drives accountability across teams by ensuring timely completion of project tasks aligning deliverables with customer-defined timelines and proactively mitigating delays to keep projects on schedule and within scope.
Other duties as assigned.
Requirements
Qualifications
Bachelors degree in Project Management Engineering or related field (or equivalent experience)
35 years of experience managing technical or equipment installation projects
Proven ability to lead cross-functional teams and manage complex timelines
Strong communication and client-facing skills
Proficiency in project management and CRM tools (ZoHo experience preferred)
Skills & Competencies
Excellent organizational and documentation skills
Strong problem-solving and decision-making abilities
Technical understanding of manufacturing or industrial equipment
Comfortable collaborating with global teams and customers
Detail-oriented with a focus on quality and customer satisfaction
Work Environment / Schedule
Primarily office-based with some travel to client sites as needed (domestic and international)
Standard business hours with occasional flexibility for client meetings across time zones
Benefits
Compensation Range
Starting at $70000 - $80000 annually based on experience and qualifications.
Benefits
Major medical vision and dental insurance
Company-paid life and disability insurance
401(k) with company match
Paid time off and holidays
Professional development and training opportunities
Travel reimbursement and per diem for site visits
Collaborative team-oriented work environment with growth potential
About the Company
X-Series USA is a leading provider of advanced manufacturing equipment solutions designed to empower innovation and efficiency across industries. Our team works closely with global partners to deliver high-quality precision-engineered systems backed by exceptional customer service and technical support.
We value integrity teamwork and a continuous improvement mindsetstriving to deliver excellence in every interaction. Joining X-Series means being part of a dynamic fast-paced organization dedicated to helping customers succeed and growing alongside a passionate skilled team.
Required Skills:
Prior experience in a shop warehouse or shipping/receiving role preferred Familiarity with inventory software and shipping platforms (UPS/FedEx) is a plus Basic understanding of tools equipment and part numbers Ability to lift up to 50 lbs and be on your feet for extended periods Dependable with a strong work ethic and attention to detail Team player with good communication skills Forklift experience a plus (training available) Valid drivers license and reliable transportation
Required Education:
Industry experience in manufacturing a plus. Bi-lingual in Chinese is a plus
Company Industry
IT Services and IT Consulting
Key Skills
- Project Management Methodology
- Project / Program Management
- Construction Estimating
- Construction Experience
- PMBOK
- Visio
- Construction Management
- Project Management
- Project Management Software
- Microsoft Project
- Project Management Lifecycle
- Contracts
