Warranty Part Returns (Part Expeditor)

Ford Motor

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profile Job Location:

Chennai - India

profile Monthly Salary: Not Disclosed
Posted on: 4 days ago
Vacancies: 1 Vacancy

Job Summary

Description

Roles& Responsibilities -

  • Review daily part list from Plant PVT or VFG engineers
  • Provide timely and accurate status on part requests
  • Liaise with dealers for quicker part returns
  • Liaise with transport companies for trouble free shipment (timely pickup proper handling of shipments and timely delivery of shipments) and resolve any transportation issues
  • Ensure proper shipping documents are sent to the dealers (authorization to return document shipping labels customs documents etc.)
  • Liaise with Suppliers to record analysis results in WPA
  • Creation of RAC Codes in PEARS.
  • Interact with different stake holders for Quicker part returns.
Tools- MS Office with advanced Excel tools and PowerPoint
  • WPAC database
  • GSAR PEARS and CMMS.
  • DMAIC / 8D methodology
  • Must be proficient in all basic computer applications (Microsoft word Excel Outlook Sharepoint etc.)

  • Excellent Program Management skills is a must

  • Good Interpersonal skills

  • Excellent command on Verbal and Written communication.

  • Proficiency in Spanish / French is an added advantage.

Degree in Engineering or Diploma with 5 years experience

Customer Interface function in any automotive industry

Willing to work in NA Shift timing

Knowledge of quality indicators

Product development

Logistics Experience preferred.

Six Sigma Greenbelt or Blackbelt



Responsibilities
  • Review daily part list from Plant PVT or VFG engineers
  • Provide timely and accurate status on part requests
  • Liaise with dealers for quicker part returns
  • Liaise with transport companies for trouble free shipment (timely pickup proper handling of shipments and timely delivery of shipments) and resolve any transportation issues
  • Ensure proper shipping documents are sent to the dealers (authorization to return document shipping labels customs documents etc.)
  • Liaise with Suppliers to record analysis results in WPA
  • Creation of RAC Codes in PEARS.
  • Interact with different stake holders for Quicker part returns.


Qualifications

Degree in Engineering with 02 years experience.

Diploma with 3 5 years experience.



DescriptionRoles& Responsibilities -Review daily part list from Plant PVT or VFG engineersProvide timely and accurate status on part requestsLiaise with dealers for quicker part returnsLiaise with transport companies for trouble free shipment (timely pickup proper handling of shipments and timely de...
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Key Skills

  • Bidding
  • Apps
  • Benefits
  • Corporate Recruitment
  • Android Development

About Company

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