Forward Deployment Engineer IFS Loops
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
TheLoops an IFS company is the first enterprise-grade AI Agent platform built for SaaS CX and mission-critical industries. Our AI Agents are secure always-learning digital coworkers that work 24/7 to drive measurable business outcomes. As the company grows it is looking for mission-driven individuals to help deliver the future of AI-powered operations.
At TheLoops they:
- Lead with Curiosity: They ask questions learn and communicate with respect for each other.
- Learn by Making: They iterate fast to deliver tangible solutions with humility.
- Listen to the Loop: They use data and feedback to map their path to success and measure it with autonomy and empathy.
As a Forward Deployed AI Engineer you will work directly with enterprise customers to deliver pilot production-ready AI agent solutions. You will lead the design and deployment of intelligent agents across customer workflows owning everything from discovery and prototyping to configuration testing and launch. This is a fast-paced hands-on role that combines engineering customer collaboration and applied AI. You will serve as a critical link between the product and the customers needs ensuring rapid value delivery and laying the foundation for long-term success.
What Youll Do
- Customer Engagement & Solution Implementation:
- Partner with enterprise customers to scope and implement AI Agent use cases across complex workflows.
- Integrate TheLoops platform with customer systems.
- Technical Execution & Optimization:
- Tune agent behavior and logic to deliver measurable outcomes (e.g. lower costs increase in efficiency fewer errors).
- Troubleshoot deployments and iterate quickly to ensure performance accuracy and user adoption.
- Cross-functional Collaboration:
- Collaborate closely with Product Engineering and Customer Success to feed customer insights into the roadmap.
- Document technical decisions and hand off stable deployments to customer engineering or support teams.
Qualifications :
- 25 years of experience in a software engineering solutions engineering or ML deployment role.
- Proficiency in Python Javascripts and a working knowledge of AI/ML frameworks (e.g. OpenAI Hugging Face LangChain Pinecone Weaviate etc.).
- Youre passionate about AI and possess a working understanding of concepts like LLMs embeddings prompt engineering vector databases RAG systems and/or conversational AI workflows.
- Youre technically adept and comfortable with RESTful APIs (JSON) data migration and configuring complex software integrations.
- You have experience implementing or engineering Enterprise tool ecosystem CRM ERP Helpdesk platforms Developer platforms HR systems & Financial systems
- Youre a natural educator and excel at communicating with diverse audiences from developers to executives.
- Prior work with enterprise AI platforms or multi-agent orchestration.
Additional Information :
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Jenkins
- Python
- Active Directory
- VMware
- Engineering
- Tcp/IP
- Deskstops
- OS
- Windows
- Database
- Linux
- Java
- Troubleshoot
- Technical Support
About Company
We are growing! At IFS we are constantly growing to deliver award-winning solutions to hundreds of partners and thousands of customers worldwide! We help companies who want to be their best when it matters most at their #momentofservice. Visit https://ifs.link/IzM0px to find out mo ... View more
