French-speaking Product Support Specialist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
French-Speaking Product Support Specialist
Why this opportunity stands out
Join an international tech-support team where your French language skills will shine. Youll support premium products assist customers and retailers and play a key role in delivering excellent service experiences.
What youll be doing
- Handle incoming support requests via phone email chat and web-form for French-speaking customers and authorised retailers
- Provide product information guidance on digital tools spare-parts support and service-related assistance
- Troubleshoot technical issues step-by-step and offer clear user-friendly solutions
- Document all customer interactions accurately and escalate technical cases when needed
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Maintain high quality accuracy and performance metrics
- Contribute to continuous improvement of support procedures and customer experience
What were looking for
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Fluent French (C1) and strong English (C1)
- 1-2 years of experience in customer support contact-centre technical support or BPO environments
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Tech-comfortable and quick to learn new systems
- Strong problem-solving and communication skills with the ability to explain solutions clearly
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Detail-oriented organised and able to follow structured guidelines
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Team-player with a customer-centric mindset
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EU citizenship or valid work permit is mandatory
What youll get
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Full-time permanent contract in a stable international organisation
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Competitive salary performance incentives
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Paid onboarding training and ongoing learning opportunities
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Supportive multicultural team with strong career-growth potential
- Opportunity to use your French skills daily in a technical solution-focused role
Your next step
If youre ready to put your French skills into an impactful product-support role and grow your career in a global environment wed love to hear from you.
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Communication skills
- Military Experience
- Retail Sales
- Product Demos
- Customer Support
- Product Management
- Product Development
- Unity
- Microscopy
