Customer Experience & Communications (Intern)

About Our Project

Innovamat is an educational organization focusing on math learning. Its mission is to help improve how this science is taught by offering resources training and research to the educational community.

Since its founding in 2017 in Barcelona Innovamat has partnered with 27000 teachers from more than 2600 schools in Spain the United States Mexico Italy Chile Ecuador Colombia Brazil and Peru inspiring more than 600000 students to build strong math foundations and instill a passion for learning.

Your Mission

You will be responsible for building authentic strategic and effective communication with all the stakeholders that shape the Innovamat ecosystem from both a B2B and a B2C perspective.

You will design execute and analyze end-to-end communication initiatives with the goal of making the value of our educational proposal clear and tangible.

This role offers a real opportunity for professional growth. You will begin by learning the context and working on guided projects but you will quickly gain autonomy and ownership over complete initiatives. Your role can evolve based on your interests and strengths within the team.

Your day-to-day

You will work on multichannel communication projects that require understanding educational content defining communication strategies and executing them.
Your projects will include:

• Strategy & planning: analyzing customer needs and defining communication objectives; developing seasonal campaigns; planning multichannel communication calendars.

• Content creation: writing emails newsletters and blog posts; designing graphic materials (banners posters infographics) using tools like Figma Canva or Adobe; laying out content for different formats and platforms.

• Channel management: managing social media using a solid content strategy; maintaining and updating websites and landing pages; coordinating email marketing campaigns.

• Events & experiences: organizing webinars workshops and family-oriented events; coordinating with internal teams (audiovisual product educational consultants); ensuring a seamless end-to-end experience.

• Analysis & optimization: measuring campaign performance (KPIs NPS engagement); identifying learnings and proposing improvements; presenting results and insights to the team.

What Were Looking For

What we need:

• Recently graduated or about to finish your degree.

• Studies related to Advertising Communication Marketing Audiovisual Media Design or similar.

• Strong writing skills in Catalan Spanish and English.

• Availability to work on-site at our Sant Cugat offices.

• Genuine interest in the world of education.

• Results-oriented mindset and strong attention to detail.

• A proactive attitude the ability to work both autonomously and collaboratively and the willingness to adapt to a dynamic environment.

What we highly value:

• Interest or experience in communication (campaigns digital content strategy).

• Participation in educational projects or a strong affinity with the sector.

• Interest in analyzing data and drawing meaningful conclusions.

Were looking for someone eager to learn genuinely curious and convinced that honest well-crafted communication can transform the way all the stakeholders we work with experience education.

What can you expect from Innovamat

Our culture and values defines who we are and how we work. We believe that how we do things matters just as much as what we do. We know this isnt the right place for everyone and thats okay. Heres what you can expect when joining our team:

• We aim high: We set ambitious goals and work to high standards. Were driven by the conviction that improving education is a game changer and were here to take it on with determination and passion. Here youll be able to grow as much as you want!
• We are owners: From day one youll take real responsibility and have real impact. We make thoughtful decisions take initiative and turn ideas into action youll feel trusted to lead projects make decisions and watch your ideas come to life.
• We move fast: We work in a dynamic ever-evolving environment where speed and adaptability make the difference. Things move fast and so do we. Youll feel the pace the energy and the thrill of learning and acting quickly to make things happen.
• We are eager to learn: Our team is made up of curious motivated people who challenge themselves and each other to grow. We value those who approach every challenge as a learning opportunity and bring a positive solution-oriented mindset because here every day is a chance to learn something new and share it with others.
• We are humble: Were guided by feedback and collaboration. We listen actively learn from one another and value ideas for their impact not for who they come from. Youll find teammates who boost you up challenge you kindly and celebrate wins as a team.
• We enjoy the ride: Our impact depends on the people who make it possible. Were an international passionate team that thrives in a fast-paced high-energy environment where intensity and purpose go hand in hand. We believe that a strong culture of trust flexibility and care is what makes our impact sustainable. We take care of our people so they can take care of our mission offering flexible working hours time off during the Christmas break and flexible compensation options. And of course we make space to reconnect and recharge through team-building days that bring us closer and remind us why we do what we do.

  If you think you are that person we are looking for we would love to meet you!