Controlled Products Systems Group (CPSG) an affiliate of Chamberlain Group is a one-stop distributor of access control and perimeter security products for professional dealers and installers across residential commercial and industrial markets. With a personal approach to business our employeeswhether in one of our branches nationwide or at our corporate officeare committed to serving our customers and supplier partners with dedication and expertise.
This role is in the CPSG Finance function. A successful incumbent is expected to (i) Place outbound collection calls to customers while maintaining strong customer relationships and (ii) Monitor A/R mailbox and manage incoming calls escalating as needed. Requires Minimum 1-3 years A/R and collection
experience and a minimum of an Associates degree or equivalent experience.
Responsibilities
Place outbound collection calls to customers while maintaining strong customer relationships
Monitor A/R mailbox and manage incoming calls escalating as needed
Monitor customer account details for non-payments delayed payments and other irregularities or discrepancies
Manage online credit applications with customers; assist with determining the taxability of the customer
Provide customer maintenance updates including address phone number email address
Assist with mailing of invoices and statements
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
Protect CPSGs reputation by keeping information confidential
Maintain professional and technical knowledge by attending educational workshops professional publications establishing personal networks and participating in professional societies
Contribute to the team effort by accomplishing related results and participating on projects as needed
Minimum Qualifications
Associates degree or equivalent experience
Minimum 1-3 years A/R and collection experience
Strong communication organization and problem-solving skills; proficiency with spreadsheets and word processing software packages
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The pay range for this position is $20.29 - $30.38/hr. Base pay offered may vary depending on a number of factors including but not limited to the position offered location education training and/or addition to base pay also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. Were proud to be an Equal Opportunity Employer and youll be considered for this role regardless of race color religion sex national origin age sexual orientation ancestry; marital disabled or veteran status. Were committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact in confidence .
NOTE: Staffing agencies headhunters recruiters and/or placement agencies please do not contact our hiring managers directly.
Required Experience:
IC