Remote Customer Support Assistant
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Job Location:
New York City, NY - USA
Monthly Salary:
USD 30000 - 70000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
Job Summary
Requirements
Must be 18 years of age or older
Prior experience in customer service hospitality call center or virtual support roles is preferred
Excellent written and verbal communication skills
Strong organizational and multitasking abilities in a remote setting
Tech-savvy and comfortable using email chat and other virtual tools for daily communication
Must have a reliable internet connection
Communicate with clients via email chat and phone to provide timely helpful and accurate assistance
Help clients review and finalize key details such as booking confirmations service timelines and itinerary support
Deliver clear guidance by identifying client needs and walking them through the best available options
Maintain up-to-date records of interactions and updates within internal systems
Collaborate with internal teams to help resolve escalated or complex situations professionally
Ensure a smooth and satisfying client experience through proactive follow-up and support
Benefits
Work Schedule & Benefits
Remote role with flexible scheduling options
Competitive compensation with potential performance-based incentives
Ongoing training coaching and professional development
Supportive growth-focused team environment
Equal Opportunity
We celebrate diversity and are committed to creating an inclusive environment for all team members. All qualified applicants will be considered without regard to race religion color national origin gender gender identity sexual orientation age or disability.
Required Skills:
Must be 18 years of age or older Prior experience in customer service hospitality call center or virtual support roles is preferred Excellent written and verbal communication skills Strong organizational and multitasking abilities in a remote setting Tech-savvy and comfortable using email chat and other virtual tools for daily communication Must have a reliable internet connection Key Responsibilities Communicate with clients via email chat and phone to provide timely helpful and accurate assistance Help clients review and finalize key details such as booking confirmations service timelines and itinerary support Deliver clear guidance by identifying client needs and walking them through the best available options Maintain up-to-date records of interactions and updates within internal systems Collaborate with internal teams to help resolve escalated or complex situations professionally Ensure a smooth and satisfying client experience through proactive follow-up and support
Required Education:
High School Diploma
Company Industry
IT Services and IT Consulting
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
