Principal Associate S&G Analyst Programs l Strategic Initiatives Lead

The Strategic Initiatives Lead is a critical role responsible for developing implementing and managing innovative strategies to maintain a well-managed team. This role requires a blend of strategic thinking project management skills and a passion for early talent development. This is an opportunity to drive impactful change enhance our end-to-end program processes and empower our team to deliver exceptional results. This is instrumental in building structure centralizing documentation and exploring new ways to optimize how we operate as a team and partner with our stakeholders.

Summary of Responsibilities:

• Optimize Operational Efficiency: Lead initiatives to identify and implement improvements across our end-to-end campus programs processes. This includes deeply understanding current workflows and proactively seeking opportunities for greater efficiency and effectiveness.

• Support Program Team Success: Work closely with our program pillar leads to understand their process needs ensuring they have the necessary tools documentation and streamlined workflows to succeed.

• Build Structure and Documentation: Develop and implement robust structures for handling new one-off associate scenarios ensuring consistency and scalability. You will centralize and optimize our shared documentation (e.g. shared drives) making critical information easily accessible and well-organized for the team and client leads.

• Process Gap Analysis & Creation: Proactively explore our current operational ecosystem to identify missing processes or opportunities for enhancement. Design and implement new processes to address these gaps strengthening our overall operational framework.

• Enhance Team & Client Lead Management: Investigate and implement strategies to improve how our internal team and client leads are managed from an operational perspective fostering better communication collaboration and shared understanding.

• Operations Point of Contact (POC): Serve as a central point of contact for operational inquiries and challenges providing guidance and solutions to the horizontal programs ops team.

• Team Management & Strategy: Contribute to the strategic direction and logistical planning for monthly team meetings and quarterly off-sites ensuring they are productive forums for aligning on goals addressing challenges and fostering continuous improvement.

• Strategic initiatives project manager: Lead the project management process for new and unplanned strategic initiatives that impact the entire portfolio identifying where to pull in the appropriate team leader (ex: Discover integration demand planning etc)

Basic Qualifications:

• Associates degree or military experience

• At least 2 years of HR project management or process management experience

Preferred qualifications:

• At least 3 years of experience in Event Management Recruiting Human Resources Marketing or a combination of any

• Experience in program and project management or a similar role ideally within a recruiting or HR function

• Proven ability to identify operational inefficiencies and design practical scalable solutions.

• Exceptional organizational skills with a strong attention to detail.

• Experience with process mapping documentation and implementation.

• Strong communication and interpersonal skills with the ability to collaborate effectively with diverse stakeholders.

• Proactive self-starter mentality with the ability to manage multiple priorities in a fast-paced environment.

• Proficiency in Google Workspace and project management software

At this time Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).