Sales Manager

The Sheraton Boston Needham is currently seeking a dynamic experienced and motivated individual for the position of Sales Manager. Candidate should demonstrate excellent organizational & communication skills; a strong proficiency in multi-tasking with hospitality sales experience.

The responsibilities of the Sales Manager include but are not limited to:

• Comprehensive knowledge of market position banquet and food and beverage revenues pricing and rate structures sales strategies yield management booking trends and future hotel planning.
• Work closely with clients to develop all details of all banquet functions.
• Be fully knowledgeable of competitive markets outside the area.
• Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies
• Follow Sales policies and procedures as developed in the annual Marketing plan
• Make personal sales calls
• Conduct site tours for potential clients
• Maintain professionalism in problem situations.
• Maintain detailed records of discussions with guest including all meeting setups food and beverage etc.
• Upsell to improve revenue generation on property.
• Attend trade shows industry and local events that create opportunities for networking
• Develop creative marketing techniques
• Achieve and exceed individual and team annual goals as established by the annual Marketing plan.
• Be fully knowledgeable of the role of rooms merchandising as it pertains to overall revenue and to periodically evaluate assess and revise the parameters of the program.
• Achieve budgeted revenues and expenses and maximize profitability related to the sales department.
• Maintain correct procedures for credit control financial transactions and security of financial assets.
• Respond and resolve guest requests complaints or questions in a courteous and timely manner.
• Ability to accurately use various office and sales software.

Preferred Skills-

Knowledge of CI/TY and Marriott systems to include Lightspeed

Proficient in Microsoft Word Office Internet Explorer/Google Chrome

Well organized and detail oriented

Ability to work independently

Display initiative perseverance and analytical skills

Effective communication

Professional and ethical

Displays enthusiasm

Excellent customer service skills

Team player and ability to get along with others

Available to meet guests which may include weekends

Ability to read write and speak English with excellent grammar and communication skills (written and verbal)

EEOC: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.