Personal Banker

We have an exciting opportunity to join our dynamic team in Albury! As a Personal Banker youll play a key role in representing Beyond Bank Australias core values while delivering exceptional customer experiences. Youll work closely with customers to provide solutions aligned with our strategy all while achieving your individual performance goals and contributing to the overall success of the branch.

In the role you will

• Provide a local customer owned banking experience to new and existing customers
• Proactively connect customer needs to Beyond Banks offerings through excellent listening skills
• Manage general enquiries and provide sound advice and information to our customers
• Make proactive outbound phone calls to connect with our existing customers
• Contribute to a high achieving team environment with your commitment to success and strong work ethic
• Manage customer bank accounts including opening closing and overseeing transactions
• Collaborate with specialists in the business to deliver the best solution for the customer

Qualifications :

Youre a caring and customer-focused person who is excited to learn and grow. You value integrity especially when handling customer information. Your teamwork and commitment to improvement will help us prioritise our customers needs and satisfaction.

• Strong ability to deliver exceptional customer service
• Genuine passion for building lasting relationships and supporting the local community
• Comfortable working in a fast-paced customer-focused environment
• Skilled in problem-solving with a sharp analytical mindset
• Previous experience in banking or financial services is an advantage but not essential
• Self-motivated and confident working independently
• Have experience and are comfortable with making outbound phone calls to our existing customers

See yourself in our team

Reporting to the Regional Manager you will be joining the Albury Branch Team a group of dedicated professionals who work tirelessly to provide exceptional support to our customers. Whether you are working face-to-face or over the phone you will be committed to ensuring that our customers receive the best possible experience with their banking needs.

Additional Information :

Why work for Beyond Bank
We welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples people living with disability LGBTQIA as well as culturally diverse community members to apply for our roles.

Beyond Bank is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application recruitment selection and/or assessment process or modifications for accessibility to our locations please contact us at

And theres even more benefits:

• Our branch employees receive an additional 6 days of paid leave per year
• Additional 3 paid work-life balance days to boost your annual leave
• Paid community volunteer days to support many community charities across Australia
• Access to employee discounts health and well-being initiatives employee and family assistance plus more
• A flexible and diverse working environment
• Career development opportunities training and coaching
• Opportunity for further study while you work 

By joining Beyond Bank you will have the opportunity to work alongside talented professionals who will support and encourage you to achieve your full potential. If you are passionate about people and want to make a difference we would love to hear from you.

What does our recruitment process look like
The process can include a phone screen video interview virtual or face-to-face interview psychometric testing and all relevant background checking. Some positions may require undergoing 4 weeks of mandatory full training.

Apply Now!
To find out more about Beyond Bank visit  or for more information contact

Applications close 14/12/2025

Applications may close earlier than the advertised date if we receive a high volume of interest so dont waitapply today!

As a certified B Corp we are using our business as a force for good.

By applying for this opportunity you are providing consent for Beyond Bank Australia to conduct all pre-employment screening checks (APRA ASIC Bankruptcy National Criminal History Check VEVO Adverse Media Check and Reference Checks) at the expense of Beyond Bank Australia.

Remote Work :

No

Employment Type :

Full-time