Night Auditor (MFNB)
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Job Location:
Zürich - Switzerland
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Join the lively team at Mama Shelter Zürich as our Night Auditor! Youll be the guardian of the night ensuring everything runs smoothly while our guests enjoy a cozy peaceful stay. Lets make the nighttime magical together!
THE MISSION
- Nighttime Superstar: Oversee nightly operations making sure everything is in tip-top shape for our guests!
- Guest Experience Hero: Be the go-to person for guests during the night addressing their needs and ensuring their comfort!
- Problem Solver Extraordinaire: Handle any issues that pop up with a calm and cheerful demeanorturn challenges into solutions!
- Safety Keeper: Ensure the safety and security of guests and staff by following protocols and conducting regular checks!
- Communication Champion: Collaborate with the day team to keep everyone in the loop sharing any important updates!
- Administrative Ace: Manage night audit processes handle reports and keep everything organized and running smoothly!
- Feedback Listener: Gather guest feedback during the night and share insights to help us improve our service!
Ready to light up the night at Mama Shelter Zürich We cant wait to hear from you! Lets create magical nighttime moments together!
Qualifications :
MADE FOR YOU ONLY IF
- Youre the pro in tough situations: Always one step ahead you stay calm and make the right call when things get tricky.
- Youre as real as it gets: Integrity and professionalism are your middle names and you always keep it 100% honest.
- Transparency is your thing: Your motives methods and goals are clear as day. No smoke and mirrors here!
- You own your oops moments: Mistakes happen you own them learn from them and help the team avoid them next time.
- Business with a heart: You believe in doing things right with honesty and fairness. No shortcuts.
- You keep secrets safe: Confidentiality is your superpower. Sensitive info stays in the vault.
YOUR LITTLE EXTRAS :
- You always follow through: When you commit you deliver. Every time.
- Team player (and solo star): Whether youre working with the squad or flying solo you nail it.
- Your vibe is positive & approachable: Youve got that energy that lifts the room for both your colleagues and guests.
- You know your people: You take the time to get to know your teammates and our guests. Relationships matter.
- Youve got everyones back: Were all in this together one big family making magic happen.
Additional Information :
Were sure you know the beat:
1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.
Chorus: After the successful telephone interview we will see you at Mama be ready!
(chorus x2 depending on the position)
Last verse: Mama wont leave you wondering; you will have an answer from us whatever the outcome.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Guest Relations Experience
- Math
- Windows
- Facilities Management
- Night Audit
- Front Desk
- Guest Services
- Phone Etiquette
- Word Processing
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
