Assistant Manager English Language & CEFR Specialist

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Assistant Manager - English Language & CEFR Specialist
We are looking for Cash Application Analyst responsible for posting payments from the lockbox ACH and wire transfer to customer accounts. This role includes cash application and reconciling payments communicating cash adjustments and reducing un-applied cash receipts on aged accounts receivable.
Responsibilities

Conduct individual-level TNI (Training Needs Identification) to assess current CEFR proficiency and learning gaps.
Design and deliver customized learning journeys to transition CEFR ratings of candidates within short timelines.
Prepare candidates for CEFR assessments focusing on real-world Quote to Cash communication scenarios.
Collaborate with recruitment and operations teams to align language enablement with hiring goals.
Track and report progress using CEFR-aligned rubrics and assessment tools.
Provide feedback loops to continuously improve training effectiveness and candidate readiness.
Act as a language coach and mentor building confidence and fluency in business English.

Qualifications we seek in you!
Minimum Qualifications
Demonstrated success in upskilling candidates from B1/B2 to C1 level.
Strong understanding of client-facing communication standards in Quote to Cash or finance domains.
Experience with assessment design delivery and evaluation aligned to CEFR.
Excellent facilitation coaching and interpersonal skills.
Ability to work in a fast-paced outcome-driven environment

Preferred Qualifications/ Skills

Certification in CEFR or equivalent (e.g. CELTA DELTA TESOL).
Exposure to corporate finance or F&A operations language contexts.
Experience working with cost-sensitive hiring models and talent enablement strategies.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.