Overpayment Coordinator
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Job Location:
Springfield, VT - USA
Monthly Salary:
$ 5928 - 8493
Posted on:
7 days ago
Vacancies:
1 Vacancy
Job Summary
Job Requisition ID:50910
Opening Date: 11/21/2025
Closing Date: 12/08/2025
Agency:Department of Human Services
Class Title:EXECUTIVE I - 13851
Skill Option:None
Bilingual Option:None
Salary: Anticipated Salary $5928-$8493/month ($71136-$101916/year)
Job Type: Salaried
Category:Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code:RC062 Technical Employees AFSCME
Merit Comp Code:
This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
While not requireda Resume/Curriculum Vitae (CV) is recommended. When applicable titles that require specific coursework professional license or certification will include a notation requesting the appropriate document(s) be uploaded in theAdditional Documentssection of yourapplication. Failure to upload requested transcripts license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.
No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Office of Fiscal Services is seeking to hire a dynamic organized detail-oriented coordinator to perform professional work in identifying developing and implementing collection programs for the Bureau of Collections. This position plans organizes and implements procedures for the identification referral of potential administrative support cases for Supplemental Nutrition Assistance Program (SNAP) and Cash Assistance overpayments; prepares small claims complaints; acts as the Bureaus representative in overpayment proceedings; and as liaison between the Family Community Resource Centers and the Bureau of Collections staff regarding overpayments and recovery activities.
Essential Functions
- Serves as an Overpayment Coordinator for the Bureau of Collections.
- Reviews and responds to cases referred by caseworkers/Bureau of Collections staff for recalculations.
- Serves as liaison between the Family Community Resource Centers and the Bureau of Collections staff for recalculations.
- Initiates and prepares periodic reports regarding overpayment and administrative support activity in the designated areas.
- Confers and makes recommendations to management staff regarding the appropriate referral of overpayment and administrative support accounts.
- Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge skill and mental development equivalent to completion of four (4) years college with coursework in business or public administration.
- Requires one (1) year of responsible administrative experience in a public or business organization OR completion of an agency approved professional management training program.
Specialized Skills
- Of the one (1) year of administrative experience requires one (1) year of experience processing overpayments and maintaining accounts receivables including experience in a public assistance eligibility system such as the Accounts Receivable System (ARS) and/or the Integrated Eligibility System (IES).
Preferred Qualifications
- One (1) year of experience processing overpayments and maintaining accounts receivable including experience in a public assistance eligibility system such as the Accounts Receivable (ARS) and/or the Integrated Eligibility System (IES).
- Two (2) years of professional experience working with Federal regulations and Illinois laws rules and regulations with emphasis on welfare programs such as the Supplemental Nutrition Assistance Program and the Cash Assistance Programs.
- Two (2) years of professional experience entering and/or verifying data identifying overpayment periods types of assistance being provided and case status.
- Two (2) years of professional experience utilizing software applications such as Microsoft Office Suite or similar word processing/spreadsheet/database software relative to preparing reports etc.
Conditions of Employment
- Requires a current drivers license and the ability to travel in the performance of job duties.
* The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours:8:30am-5pm Monday-Friday; 1 hour unpaid lunch.
Work Location:600 E Ash St Springfield Illinois 62703
Office of Fiscal Services
Bureau of Collection Services
Overpayment Review-Field Support Unit A
Posting Group:Leadership & Management; Social Services
About the Agency:
The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy safe and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion Accessibility Responsibility and Equity.
As a State of Illinois Employee you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health Life Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal Sick & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP) Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI BillTraining/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: position DOES contain Specialized Skills (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of thehomepage in the blue ribbon.
Non-State employees should log in on the using the View Profile link in the top right of thehomepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.
If you have questions about how to apply please see the following resources:
State employees: Log in to thecareer portalfor State employees and review theInternal Candidate Application Job Aid
Non-State employees: on click Application Procedures in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Required Experience:
IC
Key Skills
- Corporate Risk Management
- Electronics
- Infection Control
- Bakery
- ELV
- Accident Investigation
