Special Education Student Information System Specialist Special Education Department #3833

Mt. Diablo Unified School District

Special Education Student Information System Specialist

Work Hours: 8 Hours per day

Days Worked: 260Days

DEFINITION

• Under administrators supervision provides support for users of the Special Education Information System (SEIS) database.
• Maintains accuracy of SEIS information and files system relative to student records and for reporting.
• Provides attendance and related system-generated reports regularly at direction of administrators.

EXAMPLE OF DUTIES

• Provides attendance and system-generated reports on a monthly and quarterly basis for district leadership and additional reports as may be needed at the direction of administrators. E
• Generates SEIS new staff profiles and user levels as determined by administrators and maintains accuracy of SES information and file systems relative to staff/employee and system access. E

• Provides SEIS new user training and ongoing all staff SEIS training as may be needed and as directed by administrators. E

• Provides routine technical support to staff. E
• Stays current on SEIS vendor user new developments and features. E
• Receives SEIS issues from staff and provides resolution assistance. E

• Reports user issues to the developer/vendor as needed and communicates with developer/vendor to help resolve user issues. E

• Processes and provides student records to external agencies. E
• Monitor student information systems integration exceptions. E
• Compiles student data and prepares for reports. E

• Receives and verifies student information and eligibility for transportation request. E

• Process and update transfers and programs in student information systems. E

• Monitor and support timeliness of special education IEPs. E

• Performs related duties as assigned. E

DESIRABLE QUALIFICATIONS

Training and Experience: A combination of training and experience equivalent to two years of experience in technology information systems customer support.

Knowledge of:

• SEIS database operations
• Rules and regulations relating to state attendance reporting
• Standard business practices and equipment

Skills in:

• Establishing priorities of data entry operation
• Diagnosing and analyzing SEIS user issues in order to recommend and/or assist with vendor-prescribed courses of action
• Operating office equipment and peripherals (printers scanners etc.)
• Establishing and maintaining effective working relationships with all staff
• Providing excellent customer service
• Communicating effectively orally and in writing
• Meeting timelines and schedules

Ability to:

• Effectively use and operate a computer and related software
• Work independently with minimal direction

Licenses and Certificates:

A valid California drivers license

Physical Abilities:

Hear and speak to make presentations and exchange information in person and on the telephone; communicate so others will be able to clearly understand normal conversation; dexterity of hands and fingers to operate a computer keyboard and manipulate paper; see to read prepare documents and reports and to observe other personnel; sit or stand for extended periods of time; work at a desk conference table student classroom table or in meetings in various configurations; hear and understand speech at normal levels; kneel bend at the waist reach overhead above the shoulders and horizontally; lift objects weighing up to 25 pounds.

CST Salary Range 507 260 days

Required Experience:

IC