Release & Defect Process Manager
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day 80000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.
Could you be the full-time Technical Incident Manager in Bangalore were looking for
Key Responsibilities:
Defect Management:
- Manage the complete defect lifecycle from identification to resolution.
- Coordinate with QA Development and Business teams for defect triage and prioritization.
- Track and report defect metrics trends and KPIs.
- Facilitate root cause analysis and continuous improvement initiatives.
Release Management:
- Plan and execute software releases across development QA UAT and production environments.
- Ensure release readiness through validation of deployment plans rollback strategies and stakeholder sign-offs.
- Maintain and communicate release calendars and schedules.
- Conduct post-release reviews and implement feedback.
Change Management:
- Ensure all changes follow the defined change management process.
- Review and assess change requests for risk impact and readiness.
- Coordinate with CAB (Change Advisory Board) and ensure proper documentation and approvals.
Collaboration & Governance:
- Responsibility for running process adoption program with various stakeholders and ensure 100% adoption and compliance to the process.
- Document Publish and periodic review of the process documents as per Alstom QMS process
- Act as the central point of contact for all defect release and change-related communications.
- Lead defect triage meetings release planning sessions and war rooms during critical incidents.
Required Skills & Qualifications:
- 7 years of experience in IT with at least 5 years in Defect Release or Change Management roles.
- Stakeholder Management
- Program Management
- Strong experience withChange Management processesand tools.
- Hands-on knowledge ofServiceNowfor change and incident tracking.
- Familiarity with SDLC Agile and DevOps methodologies.
- Excellent communication coordination and analytical skills.
Important to note
As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.
Required Experience:
Manager
Key Skills
- Loan Processing
- Continuous Improvement
- Lean
- Management Experience
- Math
- Process Improvement
- Fair Housing Regulations
- Project Management
- Process Management
- Underwriting
- Leadership Experience
- Supervising Experience
About Company
Leading the way to greener and smarter mobility worldwide, Alstom develops and markets integrated systems that provide the sustainable foundations for the future of transportation.
