Licensing & Background Manager Auto Industry Division

This position is open only to Colorado state residents.

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service teamwork accountability integrity and respect.

The vision of the department is to empower businesses and individuals through quality customer service innovation and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue pleaseenjoy this brief video!

The Auto Industry Division (AID) is responsible for regulating the sales licensing and operations of motor vehicle dealers in the state of Colorado pursuant to CRS Title 44 Article 20. The AID ensures compliance with state laws issues licenses investigates complaints and enforces regulations to protect consumers and maintain a fair and transparent marketplace for motor vehicle sales. This position is critical to supporting and accomplishing the overall mission and vision of the Division. This will be a second level supervisor who will be responsible for the day-to-day operations of the Background Investigation Team and Licensing Team. Functions include second level review of Motor Vehicle and Powersports license applications for Manufacturers Distributors Manufacturers Reps Business Disposers Dealers Wholesalers Auctions Salespeople and Buyers Agents and the background investigations conducted on these applications.

Duties:

Duties include but are not limited to:

SUPERVISION

• Position serves as the supervisor for the Background Investigation Team and Licensing Team. Directly supervises Compliance
  Investigators and Licensing staff; schedules work makes task and investigation assignments schedules leave and other
  time off reviews and approves time sheets reviews and corrects work conducts performance plans and appraisals;
  assigns reviews and approves training requests.
• Reviews and assists in writing unit policies and procedures.
• This position is a supervisory position and typical problems associated with a supervisor would range from fielding complaints
  against a staff member to conducting an internal investigation and initiating a corrective action.

Regulatory Education and Enforcement

• Overseeing and developing schedules for direct reports.
• Monitors ongoing investigations and licensing functions to ensure tasks are completed in a timely manner.
• Works with applicants licensees and management in order to determine the appropriate course of action to accomplish the desired outcome.
• Promotes positive relationships with licensees throughout the licensing and background investigation process and resolves conflicts with licensees or directs them to the appropriate higher authority.
• Communicates results (findings recommendations etc.) to Deputy Director and/or Division Director.

LICENSING/BACKGROUND INVESTIGATIONS

• Position is responsible for independent plans coordinates directs tracks supervises subordinate employees who perform these duties.
• Responsible for the supervision and day-to-day operations of the Background Investigation Team and licensing Team.
• Provides direction guidance and responds to questions from direct reports by addressing problem ares on a daily basis.

Residency Requirement:

Class Code & Classification Description:

Pursuant to theUniversal Driving Standards Policy any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.

To be compliant with the new fleet vehicle policy Motor Vehicle Records (MVRs) will be pulled for review for workers who:

• Have an assigned State fleet vehicle

• Are required to operate a vehicle as part of the position

• Utilize a State fleet vehicle as a pool vehicle

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.

• Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use see resume or see attached statements on your application.

• Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.

• List your employment history starting with the most recent job including part-time temporary and volunteer jobs. If more than one job was held with a given organization list each job held as a separate period of employment.

• Information must be accurate including dates of employment. If it is found that information provided is falsified you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.

• The eligible list established from this posting may be used to fill additional vacancies.

Email Address:

All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from and addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

If you receive notice that you have been eliminated from consideration for this position you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

Appeal Rights:

As an applicant directly affected by the results of the selection or comparative analysis process you may file a written appeal with the State Personnel Director.

Review of the completed signed and submitted appeal will be timely on the basis of written material submitted by you using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email atwithin ten (10) calendar days from your receipt of notice or acknowledgement of the Departments action.

Equity Diversity and Inclusion Compliance

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do including hiring employment and advancement opportunities. The State of Colorado believes that equity diversity and inclusion drive our success and we encourage candidates from all identities backgrounds and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore in all aspects of the employment process we provide employment opportunities to all qualified applicants without regard to race color religion sex disability age sexual orientation gender identity or expression pregnancy medical condition related to pregnancy creed ancestry national origin marital status genetic information or military status (with preference given to military veterans) or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any pre-employment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to our ADAAA inbox

We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.

If not applying online submit application to:

If you are not able to submit an online application a paper application is available at this link:PDF State Paper Application(Download PDF reader). Paper applications must be received via email to by the closing date and time of the application period listed on this announcement.

Methods of Appointment:

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However at the discretion of the appointing authority the position(s) may be filled by another method of appointment for a valid articulated business reason.

Step Pay Program:

Per the requirements of the Step Pay Program any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classifications pay range based on completed years in their current class series.