IT SR Analyst Programmer IS-Mod

Responsible for the design development implementation and maintenance of custom system software and/or the installation and maintenance of purchased systems software as well as the configuration and support of hardware systems across Mayo conjunction with more senior technical staff develops proposals that consider alternatives and business case and gains needed institutional approvals. Evaluates alternative approaches and presents recommendations to teams and unit leadership. Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within established environment. Maintains and supports multiple systems or complex software applications and their associated hardware at multiple Mayo Clinic sites. Produces and maintains documentation such as system requirements designs resource inventories and plans. Provides technical and project leadership to other staff members demonstrates initiative and works independently as needed to accomplish responsibilities. Works effectively across departmental organizations gaining consensus of stakeholders. May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Acts as a liaison to Mayo departments and vendors to adequately support the divisions computing systems. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May be required to provide 24/7 on-call support.

The successful candidate will be experienced in the full software development lifecycle (SDLC) including possessing knowledge on how to securely design develop implement and maintain custom and vended software. This position will help create and support adherence to Mayo Clinics secure software development lifecycle (S-SDLC).

Key Responsibilities

• Design build and/or collaborate with Risk OIS and the Transition Services teams to implement DevSecOps processes and procedures to meet institutional and regulatory standards.
• Understand and advocate for DevSecOps practices embedding security controls into every phase of the defined S-SDLC process.
• Provide technical leadership on CI/CD pipelines and automated testing.
• Provide project leadership to staff members promoting secure coding practices security-first design principles and risk mitigation approaches to both established and immature development teams.
• Define KPIs and generate metrics to demonstrate S-SDLC compliance and audit readiness.
• Act as a liaison to Mayo departments and vendors to ensure security and compliance requirements have been met routinely interfacing with Mayo staff to ensure knowledge sharing.

Bachelors degree and 3 years experience including 1 year demonstrated technical experience;
Or Associates degree and 7 years experience including 1 year demonstrated technical experience. Applies effective system design principles and software development methodologies. Demonstrated ability to multi-task among multiple complex assigned tasks/projects. Evidence of strong communication meeting management and organizational skills and ability to adjust the message as appropriate to the audiences of varying technical capabilities. Evidence of project management skills. Possesses an objective and positive attitude with all tasks and projects. Possesses a high level of project and deliverable consistency through demonstrated repeatable and reliable performance. Evidence of ability to take initiative and proactive on starting tasks and assignments and ability to work independently. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications. Masters degree in applicable field preferred.

Candidates must demonstrate proficiency in the following areas:

• S-SDLC: Expertise in DevSecOps methodologies and best practices.
• System Design: Deep understanding of effective system design principles and architecture patterns.
• Agility: Previous experience using the SAFe framework.
• Application Management: Experience in management integration and operational support of both custom-developed software and vendor-supplied applications.
• Consistency & Quality: Commitment to reliable performance and ensuring high-quality consistent deliverables across all assigned projects.

Professional Acumen and Leadership Skills

• Communication: Excellent written and verbal communication skills with the ability to tailor technical information for diverse audiences ranging from technical teams to executive stakeholders.
• Project Execution: Solid foundational knowledge of project management concepts and a proven ability to prioritize and manage multiple complex projects and tasks concurrently.
• Initiative & Independence: Demonstrated ability to take initiative work independently with minimal supervision and drive tasks to completion.
• Attitude: Maintain an objective and positive attitude while navigating technical challenges and project constraints.