Scheduling and Logistics Coordinator- Healthcare

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

About Belle

At Belle we believe joy is powerful medicine.

Feet tell the story of health especially for older adults living with chronic conditions. Belles Community Health Workers bring preventive foot care compassion and connection directly into the home of senior citizens. They complete essential screenings and assessments often catching problems before they become crises. When concerns arise our remote team of clinicians step in to coordinate care preventing hospitalizations and helping members stay healthy where theyre happiest.

But Belle is about much more than feet! Were reimagining Chronic Care Management by blending in-home preventive care virtual clinical oversight and data-driven insights into one seamless joyful experience. Every visit we deliver strengthens trust improves outcomes and restores humanity to healthcare.

Our mission: Bring Joy to Healthcare.

If youre inspired by purpose innovation and people join us!

About This Role

Belle is seeking a Scheduling and Logistics Coordinator to ensure our field team operates with precision and efficiency every day. This role is at the heart of our operationsbalancing booking accuracy stakeholder communication and real-time problem solving to keep schedules running smoothly. The ideal candidate thrives in a fast-paced ever-changing environment ensuring appointments are confirmed cancellations are quickly backfilled and members receive timely high-quality care. Success in this role requires excellent communication strong attention to detail and comfort using scheduling tools such as CareLink and VoiceOC.

Responsibilities

Ensure appointments are confirmed at least 24 hours in advance to maximize staff utilization.
Proactively backfill open time slots by contacting members on the waitlist or moving forward future appointments.
Promptly reschedule members impacted by staff call-outs or other scheduling conflicts to minimize revenue loss.
Audit appointments to ensure accuracy; correct errors to prevent billing or service issues.
Maintain clear and detailed notes in the CRM accurately documenting all member outreach follow-ups and schedule changes.
Monitor and address text message interactions including appointment confirmations cancellations and reschedules.
Support internal communication via Slack answering scheduling questions from call agents.
Set up all members who enroll in Belles Chronic Care Management (CCM) program: assign staff send welcome texts and schedule follow-up appointments.
Support inbound and outbound call center activities as needed.

Qualifications

2 years of experience in dispatch scheduling or operations.
Proficiency with dispatch software or comparable scheduling software.
Excellent organizational skills and ability to manage multiple moving parts in a fast-paced environment.
Strong communication and problem-solving abilities.
Detail-oriented mindset with commitment to accuracy and follow-through.
Experience in mobile healthcare home health or telehealth operations is a plus.

Benefits

Flexible remote work arrangement
Competitive compensation
Health dental and vision benefits
401k
A great support structure: we are here for you
All the resources and tools that you need to succeed
Ability to reshape an industry and protect lives

Belle is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Belle does not make hiring or employment decisions on the basis of race color religion or religious belief ethnic or national origin nationality sex gender gender-identity sexual orientation disability age military or veteran status or any other basis protected by applicable local state or federal laws or prohibited by Company policy. Belle also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Required Experience:

Junior IC

About BelleAt Belle we believe joy is powerful medicine.Feet tell the story of health especially for older adults living with chronic conditions. Belles Community Health Workers bring preventive foot care compassion and connection directly into the home of senior citizens. They complete essential s...