UKI Technology Consulting Energy Transition Customer & Strategy Lead, Senior ManagerDirector

• Location:Ireland - Dublin
• Available for Work Visa Sponsorship: Yes
• Business Area: UKI Tech consulting
• Contract Type: Full-Time Permanent

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you we are counting on your unique voice and perspective to help EY become even better too. Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.

EY has a number of career opportunities available and we are interested in meeting candidates who are looking for a new challenge one where you can develop your range of skills significantly. Be that a move out of industry into practice or from within practice into advisory services. We are looking for future leaders with a genuine creative vision and confidence to make it happen. Our opportunities will allow you to apply your expertise to a variety of projects whilst offering you excellent career progression opportunities.

The team and the opportunity

EY UK&Is Energy Transition team services clients across the energy industry specifically utilities and organizations across the electricity value chain. We are contracted by our clients to deliver digitization modernization and decarbonization pieces of work and serve as transformation solution partners to a number of key energy organizations in the United Kingdom Republic of Ireland and Northern Ireland. We also support power & utility clients in delivering BAU initiatives related to grid planning operations and markets. Our offerings span: market and technology design engineering technology implementation data & analytics strategy policy and customer engagement activities in spaces such as: generation transmission & distribution operations markets retail and regulatory reporting.

Your key responsibilities

Our customer and strategy professional will have the opportunity to work alongside market leaders in Ireland and internationally to shape the services that utilities offer to customers as well as how utility customers engage with their electricity usage. The role involves working with clients to shape design and deliver customer-centric solutions that enable the energy transition enhance performance and ensure regulatory and customer value alignment.

Ideal applicants will have:

• Strong analytical and problem-solving capability with the ability to synthesise complex information into clear actionable insights.
• A passion for utilising technology and innovation to accelerate results enhance performance and solve client challenges at pace.
  
• Exceptional interpersonal skills with the ability to build trusted relationships collaborate effectively across teams and deliver excellent client service.
  
• Proven project management and stakeholder engagement skills able to balance multiple priorities and deliver in dynamic fast-moving environments.
  
• Excellent communication skills with the ability to craft compelling narratives and influence decision-making at senior and executive levels.
  
• Deep customer centricity with a passion for ensuring that the customer is at the centre of key product and service design decisions.
  
• Commitment to continuous learning and professional development maintaining curiosity about emerging technologies energy system reform and new customer engagement models.
  
• Understanding of customer insight disciplines including psychology behavioural science and behavioural economics and how these inform design and go-to-market success.

Skills and attributes for success:

• 10 years of professional experience including at least 5 years in management consulting strategy or transformation roles within the energy utilities or regulated infrastructure sectors.
  
• Proven record in designing and delivering customer strategies such as segmentation journey mapping proposition development digital engagement or service model transformation.
  
• Experience leading customer research and insight initiatives translating behavioural or market data into tangible commercial or operational improvements.
  
• Delivery experience in regulated energy environments ideally with exposure to DSO or TSO operations flexibility services smart grid or customer energy transition programmes.
  
• Strong stakeholder management and influencing capability demonstrated through engagement with regulatory bodies C-suite executives or cross-functional programme leadership.
  
• Proven ability to lead multidisciplinary teams manage budgets and timelines and ensure delivery excellence across concurrent projects.
  
• Familiarity with key industry challenges including decarbonisation electrification flexibility customer enablement and energy data utilisation.
  
• Experience leveraging digital and analytical tools (e.g. CRM data analytics customer insights platforms) to support strategy design and decision-making.
  
• Experience contributing to thought leadership business development or client account growth in a consulting environment.
  
• Strong commitment to collaboration inclusion and innovation bringing energy and leadership to complex transformation programmes

What working at EY offers

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development and with FlexEY you can select benefits that suit your needs covering holidays health and well-being insurance savings and a wide range of discounts offers and promotions. Plus we offer:

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way thats right for you

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly and at times be based at client sites our flexible working arrangements can help you to achieve a lifestyle balance.

Career Progression

• When you join EY you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here youll discover opportunities to help customise your career journey so that its as unique as you are - success is defined by you we will provide the tools and flexibility so you can make a meaningful impact your way.
• Transformative leadership we will give you the insights coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

Inclusion & Diversity
We hold a collective commitment to foster an environment where all differences are valued and respected practices are equitable and everyone experiences a sense of belonging: Inclusion diversity and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets behaviours and operations is fundamental to driving innovation building strong relationships and delivering the best solutions for our clients.

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. Youll be embraced for who you are and empowered to use your voice to help others find theirs.

As an equal opportunities employer we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. To help create an equitable and inclusive experience during the recruitment process please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Are you ready to shape your future with confidence Apply today.

IMPORTANT: Where Agency assistance is required our Talent Team will engage directly with suppliers. CVs / Profiles should not be shared directly with Hiring Managers. Unsolicited CVs / Profiles supplied to EY by Recruitment Agencies will not be accepted for this role.