Success Factors Business Analyst

Kō wai mātou Who are we

Zespri is more than simply the worlds single-largest marketer of kiwifruit. We like to think of ourselves as fruit on a mission and as rebels with a cause: to help people communities and the environment around the world thrive through the goodness of kiwifruit. We are proudly the worlds largest marketer of kiwifruit selling kiwifruit in more than 50 countries. We work with around 2800 New Zealand and 1500 international growers and post-harvest companies to source the best-quality Zespri Kiwifruit which we supply through our distribution partners to wholesale and retail customers. We are one of New Zealands best-known international brands dedicated to creating sustainable long-term value for growers.

He aha te mahi Whats the role

Reporting to the Solution Delivery Manager the Success Factors Business Analyst focuses on analysing re-engineering and streamlining business processes to drive operational efficiency and organisational effectiveness. Youll work side-by-side with end users solution delivery teams and technical specialists to ensure solutions are not just delivered but embraced.

Key Responsibilities

Business Engagement
- Build strong trust-based relationships with stakeholders to ensure solutions meet agreed business outcomes and deliver measurable value.
- Act as a consultant and advisor providing global business process guidance and advice on core and supporting systems
- Provide expert technical and process insights to shape solution options and maximise return on investment.
- Communicate insights recommendations and plans clearly to cross-functional teams and leadership.
- Support development of business cases that clearly articulate value benefits and impacts.


Business Analysis
- Assist in the planning design development of new applications and enhancements to existing applications or processes.
- Undertake research and analysis on behalf of the business unit to ensure all solution opportunities are understood and factored.
- Assess feasibility of requested changes and enhancements gather and analyse data and document clear statements of requirement.
- Perform cost-benefit and return on investment analyses for proposed systems to aid management in the decision-making process.
- Work with the relevant business and technical participants to translate business requirements into functional and/or technical specifications and configuration documents.


Applications Management
- Drive greater utilisation and business value from core applications across Zespri.
- Actively work to simplify the application landscape and reduce unnecessary customisation lowering cost and complexity.
- Monitor review and assess application effectiveness; recommend strategies to improve performance usability and ROI

Ko wai koe Who are you

With 3 years of experience with functional consulting designing implementing or supporting (full life cycle) SuccessFactors you will be meet the following criteria:

• Strong ability to analyse user requirements and design software applications according to requirements
• Strong oral and written presentation skills (Business Cases Specifications etc) across multiple levels of the organisation
• Excellent interpersonal skills with a strong ability to empathise with user business needs
• Strong understanding of the different SDLC methodologies (Waterfall Agile etc.) and the ability to work in any of the respective approaches.
• Strong understanding of relational database structures theories principles and practices
• ERP and/or CRM Business Analyst experience ideally with an SAP or Microsoft background.
• Experience in the delivery of Cloud Based Solutions (e.g. Success Factors etc) and other non-SAP best of breed solutions

He aha e tika ai a Zespri Why Zespri

Our people are what makes our culture so irresistible and uniquely Zespri. We are a passionate and mighty team of 850 employees in 23 different locations globally. Working at Zespri is an opportunity to join a fast-paced culture-driven environment unlike any other. We want people who share our values of making it happen creating real connections and leaving a legacy. Join us in shaping our future and be part of a truly unique organisation.

• Competitive overall remuneration package including a Short-Term Incentive scheme opportunity.
• FlexWELL flexible work ethos; WFH & the office.
• Additional paid annual leave day per year (Zespri Day).
• Two additional paid leave days for you to proactively support the moments that genuinely boost your mental physical emotional and social wellbeing (Boost Days).
• Global Life and Permanent Disability Insurance.
• Group Medical Insurance benefits.
• Annual Health Check
• Monthly kiwifruit allowance for your daily dose of Vitamin C!

Tono mai inaianei! Apply Now!Applications close28 November 2025

At Zespri we understand the importance of diverse perspectives and experiences and a fair hiring process is the first step to getting there. We want to attract a diverse range of people and encourage everyone from all backgrounds and walks of life to apply. Please let us know if you need any assistance or reasonable adjustments to take part in the recruitment and selection process by reaching out to our Talent Acquisition team via email at.

Agency

Zespri will not accept applications or contact from any temporary staffing agency placement service or professional recruiter for this vacancy (Agency).

Where Zespri requires the support of an agency to fulfil a vacancy we will proactively seek this support from our network of respectfully ask that you do not contact Zespri or any of its affiliates/employees regarding vacancies and reserve the right not to reply.

Zespri will not be responsible for and will not pay any fees commissions or other payments related to such unsolicited resumes.