Business Performance Manager

Cygnify

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profile Job Location:

Singapore - Singapore

profile Monthly Salary: SGD 110500 - 110500
profile Experience Required: 5years
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary

Role: Business Performance Manager
Location: Singapore

We are currently partnering with a leading technology-driven telecommunications organization that is scaling rapidly to support new digital initiatives and platforms. As part of this expansion multiple roles are open across key functions to help build maintain and enhance next-generation solutions. This opportunity offers exposure to large-scale systems innovative technologies and a collaborative environment where skills and ideas make a real impact.

The Business Performance Manager drives impact by combining data process improvement and performance insights to help the company scale sustainably. By bringing together sales delivery financial and people metrics into a clear actionable story the role gives leaders visibility into how growth execution and capacity connect to business goals. With insights tied to accountability the role ensures decisions translate into results.

Responsibilities:
  • Track sales pipeline health conversion rates win/loss trends and revenue realization by Service Line.
  • Monitor sales productivity (e.g. revenue per head quota attainment) for affordability assessment.
  • Partner with Sales leadership to highlight risks to targets and opportunities for growth by Service Line.
  • Define and track delivery KPIs (e.g. utilization backlog SLA adherence project profitability etc) by Service Line.
  • Monitor order-to-cash SLA by Service Line and fulfillment accuracy escalating bottlenecks and operational inefficiencies.
  • Ensure operational execution is aligned with financial and customer commitments.
  • Integrate financial KPIs (e.g. revenue GM EBITDA) with operational and sales metrics.
  • Provide variance analysis and root-cause insights behind financial performance.
  • Partner with Finance to align forecasts with operational capacity and pipeline reality.
  • Track headcount attrition productivity for affordability analysis.
  • Highlight alignment (or gaps) between workforce capacity and business demand.
  • Identify and recommend high-impact opportunities for comprehensive process and performance improvements driving initiatives for expense reduction revenue enhancement and efficiency maximization.


Requirements

  • Bachelors degree in Business Finance Operations or related field (MBA preferred).
  • 610 years experience in business performance FP&A sales operations or strategy/ops roles.
  • Strong exposure to commercial operational financial and HR data. Telecommunications and ICT products knowledge is a plus.
  • Proficiency with BI tools (Power BI Tableau) and source systems (CRM SAP Workday etc)
  • Advanced analytical skills with expertise in data visualization tools and financial modelling.
  • Experience influencing cross-functional leadership and driving performance outcomes
  • Knowledge on ITIL Six Sigma or Agile Methodology is a plus


Role: Business Performance Manager Location: SingaporeWe are currently partnering with a leading technology-driven telecommunications organization that is scaling rapidly to support new digital initiatives and platforms. As part of this expansion multiple roles are open across key functions to help ...
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Company Industry

IT Services and IT Consulting

Key Skills

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