Service BDC Agent Toyota of North Austin
Share
Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Toyota of North AUstin is part of the fast growing Group 1 Automotive a leader in automotive retail. We are growing and looking for a Service BDC Agentto work with aQuality Dealershiprepresenting aQuality Product!
- Do you enjoy working on the phones and setting appointments
- Have you been successful in Telemarketing Collections or Customer Service but are looking for a company who values you as a professional
Benefits
- Health Dental Vision Life and Disability Insurance
- 401(k) with company match
- Paid Time-off
- Employee stock purchase plan
- Employee vehicle purchase program
Responsibilities
- Communicate effectively with our customers via Phone Internet or Text.
- Respond to customer inquiries immediately.
- Learn and follow the scripting required by our process.
- Set appointments for our customers.
- Study learn and understand our maintenance we offer.
- Collect the total retail charges from the customer in cash check or authorized charge account.
- Provide the customer with the proper change and/or receipts.
- Properly document charge purchases according to the policies established by the office manager.
- Learn and maintain a thorough knowledge of Dealership policies products and procedures.
- Establish personal goals that are consistent with the productivity requirements of the Dealership.
Qualifications
- High School Diploma or equivalent.
- Good communication skills both verbal and written.
- Superior customer service skills.
- Professional appearance and work ethic.
*All applicants must pass pre-employment testing to include: background checks MVR and drug testing in order to qualify for employment*
Group 1 is a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and the United Kingdom. We offer our associates a team environment great benefits and ongoing training and support. If you are in alignment with our values of integrity transparency professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
Group 1 Automotive is an Equal Employment Opportunity employer.
Required Experience:
Unclear Seniority
Key Skills
- Anti Money Laundering
- Arm
- Fire Safety
- Heavy Bus Driving
- Aluminium
- Apache Commons
About Company
Group 1 Automotive is one of the largest dealership groups in the US offering new & used cars from makes like Honda, Toyota, Nissan, Jeep, Ford, and more.
