Service Advisor
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Job Location:
Buckinghamshire - UK
Yearly Salary:
£ 27000 - 35000
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Service Advisor Front Desk (HGV & Car Workshop)
Location: Buckingham MK18 1DR
Salary: 27000 35000 per annum (DOE)
Hours: MondayFriday 8:00am5:00pm (30-minute lunch)
Job Type: Full-time Permanent
Overview
We are seeking a proactive and customer-focused Service Advisor to join our front desk team within our busy HGV and car workshop. This is a fast-paced varied role supporting customers technicians and the wider service department. Previous experience within the automotive sector (HGV or car) is strongly preferred.
Key Responsibilities
- Book customer vehicles into the workshop and create accurate job cards.
- Answer incoming calls and handle customer enquiries professionally.
- Manage the breakdown line logging details and raising immediate job cards.
- Book M.O.T appointments and process customer payments.
- Provide regular updates to customers regarding the progress of their vehicle.
- Request purchase order numbers and ensure all documentation is accurately recorded.
- Scan and process MOT paperwork in line with compliance requirements.
- File job cards and maintain organised service records.
- Work closely with technicians and service managers to support workshop efficiency.
Required Experience & Skills
- Automotive industry experience (HGV or car): minimum 3 years preferred
- Strong customer service skills with a confident and professional telephone manner.
- Ability to multitask and work in a fast-paced environment.
- Excellent organisational skills and attention to detail.
- Confident using computer systems and service booking software.
- Reliable proactive and able to work independently as well as part of a team.
- Ability to commute to Buckingham (MK18 1DR) or relocate before starting work.
Benefits
- Salary 2700035000 per year (depending on experience)
- 22 days annual leave Bank Holidays
- MondayFriday working pattern (no weekends)
- Supportive and friendly workshop environment
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
ACS Staffing Solutions is an experienced recruitment agency based in the Midlands. We specialise in temporary and permanent recruitment across the UK.
